How does the RangerMSP Email Connector handle spam? I understand that spam goes to an internal account in my company. Does this mean I must filter spam inRangerMSP?
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How does the RangerMSP Email Connector handle spam?
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Product FAQ
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How does the RangerMSP Email Connector handle spam?
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Re: How does the RangerMSP Email Connector handle spam?
Only emails with a verified source (i.e. the "From" email address matches an existing email in the RangerMSP database) will create a new Ticket in the system. All unrecognized emails will be forwarded to a selected mailbox for manual review.
You can also set up any server-side mailbox spam filter so that RangerMSP Email Connector only receives messages that have passed the spam filter.
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