Feature Request; Email Automation Refined labels

[matthewn]

Would it be possible to specify different ticket labels for each Automated Email rule ?

Currently we can only set a global label for all Automated emails, but we would prefer to set this at a much more granular level

[Support Team]

Re: Feature Request; Email Automation Refined labels

Default labels can be set in various areas to automate ticket labeling by the Account, the linked secondary contact, it being created by the email connector or the RMM integration, etc. but not at the Automated Email rule level. This is an interesting idea and we will definitley log it as a feature request and evaluate it. Thanks for asking.