Upgraded CommitCRM and now Outlook Sync not working

[KSRTech]

Hi ,

Just upgraded CommitCRM to 12.0.0.3 and now when dispatching tickets it will not sync with Outlook calendar even manually. Try rebooting desktop but problem still persists.
Any ideas will be appreciated

[nattivillin]

Re: Upgraded CommitCRM and now Outlook Sync not working

We are having a similar issue. I think it has to do with the new sync program.

[Support Team]

Re: Upgraded RangerMSP and now Outlook Sync not working

We've just released 12.0.0.4 that fixes this issue which indeed happened in 03 in some cases. Please download the upgrade program again, verify it is to ...04 (by the filename) and upgrade. Done!

[KSRTech]

Re: Upgraded CommitCRM and now Outlook Sync not working

That did it ...thanks!

[nattivillin]

Re: Upgraded CommitCRM and now Outlook Sync not working

What is the link to 12.0.0.4?

[Support Team]

Re: Upgraded RangerMSP and now Outlook Sync not working

Follow to download the latest version of [urlmp/support/version-update/]upgrade program[/urlmp].