Images needed....

[HavenZone]

It would be great if you could include images of assets in the database. We have been using things like assettiger.com to keep track of our tools but clients assets are in CommitCRM. The assettiger.com site lets us include an image of the asset and use a barcode reader to look it up. It would be very helpful to include images in the assets...

It would also be great to create a new tab for clients called "Site Images" so you could easily include images from your phone of things like server closets or other things a tech might need to ref for a clients site.

[Support Team]

Re: Images needed....

Thank you for posting this. Your feedback is noted.

It is already possible to use a barcode reader to search for the Assets - more information can be found in Barcodes and Assets.

As for attaching images for the client - using Web Interface technicians can attach images to assets as documents and upload images from their phone.

[HavenZone]

Re: Images needed....

I know you could upload images to the docs tab but it would be better if there was an images tab to allow for quick viewing instead of having to download an image to view it.

[Support Team]

Re: Images needed....

Yes, this is clear and it would be even better. Thanks for asking.