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    printing from web interface

    using the web interface: is there a way to set a default ticket/service form template so the technicians don't have to scroll through a whole list of options?
    And is there a way to print directly to a printer without having to save it as a PDF? The direct print icon is gone with the new version.
    Re: printing from web interface

    Thanks for asking. I suspect that you refer to the legacy-HTML based printing option (unlike to PDF which is more advanced).
    Indeed, by default this option is now hidden - however - you can bring it back by changing the following option and then restarting the Web interface (Windows service or IIS, based on your configuration).

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      Re: printing from web interface

      Thank You!!! That did the trick

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