Linkable URL field

[Product User]

How can I add a link to the customer's URL and make it linkable, so I can easily go to their site?


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[Support Team]

Re: Linkable URL field

In the Account window, under the Address tab, you can add the Account URL in the Web field. You can then click the Web field name (label – where it says "Web") and it will open a browser to this site.

You may also add additional web fields to a customize tab, and add fields to this tab. When adding the field (from Tools > Field Management menu), you can add a field of type Web Address field, and it will behave in the same manner (clicking the field name will open a browser to the web address). This type of field can also be added to the Ticket custom tabs.

Dina