Deleting all Accounts

[benj180]

Hi there,

I kind of messed up and imported a whole load of accounts that i dont want. I would like to start again, how do i delete all?

[Support Team]

Re: Deleting all Accounts

You can batch delete your imported Accounts by going to the Accounts window, opening the Accounts menu > Import & Export > Delete Imported Records.

Note that this will allow you to select the batch number to delete. In case you have more than once imported batch, you can see the batch number for each imported Account in the Account window > Notes tab > at the bottom of the tab, see "Batch No.". This way you can find out which batch import to delete.

HTH

Sherry

[benj180]

Re: Deleting all Accounts

Hi Sherry,

Yes i have tried this, but when you open the 'Deleting Imported Records' there are no batches listed. Any ideas?

[Support Team]

Re: Deleting all Accounts

The option to delete imported account is available for Accounts which are imported from external Excel, Text, CSV, etc., using the Import tool. This is not available for accounts imported from Outlook as this works in a different mechanism related to the Outlook-Sync module, so in case you your data source us Outlook, this may explain this.

In any case, if you wish to start from scratch, I believe the best way would be to uninstall RangerMSP and install it again, so you will have a clean database.

I hope this helps.

Sherry

[JoshuaB]

Re: Deleting all Accounts

Is there a way to delete all accounts synced over from Quickbooks? I'm starting fresh and hate to uninstall all the way. Thanks.

[Support Team]

Re: Deleting all Accounts

Hi JoshuaB,

I'm afraid the batch delete option is available only for imports performed from files. When importing accounts using the RangerMSP-QuickBooks Link there is no option of deleting all imported accounts. Perhaps if you have a recent backup of the database, you can simply go back to a backup from before the import (click here for more details on restoring from backup). If not - I believe the only way would be to start fresh with a new installation.

Ethan

[nattivillin]

Re: Deleting all Accounts

Can you just replace the database with a blank empty one?

[Support Team]

Re: Deleting all Accounts

As replied to your email in this matter you cannot batch delete the Accounts.

Hope this helps.