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    Forgotten Passphrase

    I thought I had used one of our "usual" passphrases when setting up the Password Manager (which is GREAT, but the way), but after my initial session I now can't get back in (must have somehow typed it wrong). I know from the documentation that I'll lose the (few) passwords I've already entered, but the documentation does not indicate how to reset the passphrase (at least I could not find it). Please advise. Thank you.
    Re: Forgotten Passphrase

    Thanks, great that you like the new Password Manager. Please drop us an email to support@ to further discuss this in private. Yes, this is correct - losing the passphrase does mean losing access to all your saved passwords, good that you only have a few of these saved!

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      Re: Forgotten Passphrase

      I would like to reset my Pass Phrase as well. I enabled it, set the password and didn't get back to working with it for 6 months. I forgot what I made the passphrase. There is no data in the list, I would like to reset it so I can use it. I have no password data to lose.

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        Re: Forgotten Passphrase

        Thank you for asking. Sure, starting with version 17 this is possible to reset the passphrase for the Password Manager - however - when done - all existing password data will be permanently lost.

        To reset your passphrase log in as administrator and use this option:

        (Again - all password data will be lost!)



        Hope this helps!

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          Re: Forgotten Passphrase

          Since resetting the passphrase results in losing everything, and the list cant be exported, what happens if the database becomes corrupt resulting in the correct passphrase not working?

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            Re: Forgotten Passphrase

            The same thing that what happen if any of the other database tables were corrupt. :) (aka backups)

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              Re: Forgotten Passphrase

              I'd rather have a method to export/import the list of passwords.

              Comment

                Re: Forgotten Passphrase

                I guess backups to the rescue, but sometimes corruption starts small and you don't notice it for quite some time.

                We need a way to export OUR (customer rather) passwords.

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