Is there a way to integrate CHAT so that it is logged against a ticket?
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Chat Integration
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stephan
- 113
Chat Integration
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Support Team
- 7534
Re: Chat Integration
A ready-to-use integration isn't currently available, however, it should probably be easy to write a custom application based on API to integrate with any chat app you use.
Hope this helps.
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nattivillin
- 1146
Re: Chat Integration
Are there any plans to integrate with something like zapier?
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Support Team
- 7534
Re: Chat Integration
Thank you for asking. We may, though the question whether zapier actually supports calling your on-premise servers is open.
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nattivillin
- 1146
Re: Chat Integration
Should be able to if it is wan routable, like CommitCRM web has to be.
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