Changing Documents Folder Path issue

[Entrust2US]

We need to change the document folder path after upgrading our system from v17 to v18 and relocate it to a new server, we got this error when using "commitcrm-change-all-docs-path-v18.exe "

Error message:
A database engine version mismatch was detected.
The required version is 11.10.
An older version, 10.10, is present.

[Support Team]

Re: Changing Documents Folder Path issue

Thank you for posting this. It seems that some files (DLL's) were not updated in the \RangerMSP\Utils folder after upgrading to the newer version.

Please run the backup utility \RangerMSP\Utills\RangerMSPBackup.exe - this will refresh and copy the newer files and then run the utility for changing the document path again.

Hope this helps.