What happens when device is deleted in Continuum?

[mperic]

I searched the documentation and this forum, and couldn't find the answer to this:

What happens when a device is removed/disabled in Continuum?
Does it stay as an Asset in CommitCRM?

[Support Team]

Re: What happens when device is deleted in Continuum?

Yes, it stays as an Asset in RangerMSP with its full service history and all other related details.

Hope this helps!

[mperic]

Re: What happens when device is deleted in Continuum?

Thanks.
Is it possible to automatically update the status to "Not Active" when it's removed from Continuum?

[Support Team]

Re: What happens when device is deleted in Continuum?

Thank you for asking. Once the device is deleted in Continuum it does not 'ping" RangerMSP's about it so there isn't an indication for this.

Hope this helps.

[mperic]

Re: What happens when device is deleted in Continuum?

Ah, okay, makes sense...

Thanks for clarifying this.