Knowledge base 'public' check box

[Product User]

When entering info into knowledge base, what does the 'public' check box do or not do?



* We received this message directly and published it here for the benefit of our community users.

[Support Team]

Re: Knowledge base 'public' check box

The public flag determines whether customers will be able to see these articles via the Customers Web Interface. You can read more about this here.