I found a problem making custom reports. The asset information fields no longer work on the copied report.
This happens when I make a copy of "Technician Service Form Including Asset Details", or "Technician Service Form Including Charges1". All I did was make a copy, nothing edited. I verified that I can duplicate the problem again.
When I print tickets using these custom forms and the asset fields are not filled in.
When I print tickets using the original system forms, the asset fields still work.
I have version 4.5.0.3
Is this known problem? Will there be a fix for this?
I like this program, Thanks for any help.
This happens when I make a copy of "Technician Service Form Including Asset Details", or "Technician Service Form Including Charges1". All I did was make a copy, nothing edited. I verified that I can duplicate the problem again.
When I print tickets using these custom forms and the asset fields are not filled in.
When I print tickets using the original system forms, the asset fields still work.
I have version 4.5.0.3
Is this known problem? Will there be a fix for this?
I like this program, Thanks for any help.
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