Service Management: Difference between revisions

Latest revision as of 11:03, 19 June 2020

Service Management
Ticket Management Ticket Lifecycle Dispatcher Assets Activity Templates Email Templates Knowledge Base Billing

@@ Line 3: / Line 3: @@
 | class="MainPageBG" style="width:50%; border:1px solid #FFCB99; background:#ffffff; vertical-align:top; color:#000;" |
 {| id="mp-left" cellpadding="2" cellspacing="5" style="width:100%; vertical-align:top; background:#ffffff;"
-! <h2 id="mp-tfa-h2" style="margin:0; background:#fff3e1; font-size:120%; font-weight:bold; border:1px solid #FFCB99; text-align:left; color:#000; padding:0.2em 0.4em;">New Users</h2>
+! <h2 id="mp-tfa-h2" style="margin:0; background:#fff3e1; font-size:120%; font-weight:bold; border:1px solid #FFCB99; text-align:left; color:#000; padding:0.2em 0.4em;">Service Management</h2>
 |-
 | style="color:#000;" | <div id="mp-tfa">
-*[[Tickets]]
+*[[Ticket Management]]
-*[[Installation]]
+*[[Tickets|Ticket Lifecycle]]
-*[[Employees|Define Employees]]
+*[[Tickets#Dispatch the Ticket|Dispatcher]]
-*[[Import Accounts]]
+*[[Assets]]
-*[[Import Assets]]
+*[[Activity Templates]]
-*[[Import Items]]
+*[[Email Templates]]
-*[[Documents#Importing Existing Documents|Import Documents]]
+*[[Knowledge Base]]
-*[[Knowledge Base#Importing Articles|Import Knowledge Base Articles]]
+*[[Billing]]
-*[[Importing from QuickBooks]]
-*[[Syncing Accounts with Outlook]]
 </div>
 |}
 |}