KB: Using the software with a VPN: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
|||
| (2 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
==Introduction== | ==Introduction== | ||
Using VPN mode will give you full access to all | Using VPN mode will give you full access to all RangerMSP features remotely. | ||
When working remotely via VPN, the [http:// | When working remotely via VPN, the [http://{{SERVERNAME}}/products/sql-database/ SQL Database for RangerMSP] add-on is required. | ||
| Line 11: | Line 11: | ||
'''Each''' remote PC should be configured to connect over VPN as follows: | '''Each''' remote PC should be configured to connect over VPN as follows: | ||
# Copy all files from the '''<server>\ | # Copy all files from the '''<server>\RangerMSP\Client''' folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\RangerMSP may be best here. | ||
#: | #: | ||
# In the same local folder create a new file text called ''' | # In the same local folder create a new file text called '''CRM.ini''' | ||
#: | #: | ||
# Edit this file and add the following tokens: | # Edit this file and add the following tokens: | ||
#:'''[database]''' | #:'''[database]''' | ||
#:'''path=<path-to-your-office-server>\ | #:'''path=<path-to-your-office-server>\RangerMSP\DB\''' | ||
# Save and then run the '''local''' copy of | # Save and then run the '''local''' copy of RangerMSP.exe file (found under C:\RangerMSP\... or the local folder you created). | ||
#: | #: | ||
# Select the ‘'''VPN'''’ option when logging into | # Select the ‘'''VPN'''’ option when logging into RangerMSP – this check-box will be displayed just below the user credentials fields in the login Window. | ||
| Line 30: | Line 30: | ||
==Troubleshooting== | ==Troubleshooting== | ||
In case you get error 6420 then you should configure an ADS.ini file and store it under C:\ | In case you get error 6420 then you should configure an ADS.ini file and store it under C:\RangerMSP (you can learn more about it [[SQL_Database_Troubleshooting|here]]). | ||
[[Category:KB|Remote Access]] | [[Category:KB|Remote Access]] | ||
Latest revision as of 09:20, 28 September 2020
Introduction
Using VPN mode will give you full access to all RangerMSP features remotely.
When working remotely via VPN, the SQL Database for RangerMSP add-on is required.
Instructions
Each remote PC should be configured to connect over VPN as follows:
- Copy all files from the <server>\RangerMSP\Client folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\RangerMSP may be best here.
- In the same local folder create a new file text called CRM.ini
- Edit this file and add the following tokens:
- [database]
- path=<path-to-your-office-server>\RangerMSP\DB\
- Save and then run the local copy of RangerMSP.exe file (found under C:\RangerMSP\... or the local folder you created).
- Select the ‘VPN’ option when logging into RangerMSP – this check-box will be displayed just below the user credentials fields in the login Window.
Server configuration:
Run 'Advantage Configuration Utility' on your server and change the following setting for compression to "Internet":
Troubleshooting
In case you get error 6420 then you should configure an ADS.ini file and store it under C:\RangerMSP (you can learn more about it here).