|
|
| (3 intermediate revisions by 2 users not shown) |
| Line 1: |
Line 1: |
| For better playback, allow the videos to download before playing.
| |
| ====Getting Started====
| |
| *[http://www.commitcrm.com/videos/commit_crm_getting_started_tutorial_video.htm Getting Started Tutorial] - '''Recommended!''' (15 min.)
| |
|
| |
|
| ====Installation Guides====
| |
| *[http://www.commitcrm.com/videos/web_interface_installation_video.htm Web Interface Installation] (6 min.)
| |
| *[http://www.commitcrm.com/videos/email_connector_setup_video.htm Email Connector Installation] (12 min.)
| |
| *[http://www.commitcrm.com/videos/commit_alert_server_setup_video.htm Alerts Server Installation] (8 min.)
| |
| *[http://www.commitcrm.com/videos/commitcrm_upgrades_video.htm Upgrading CommitCRM] (3 min.)
| |
|
| |
| ====Contracts & Billing====
| |
| *[http://www.commitcrm.com/videos/commit_contracts_introduction_video.htm Contracts Introduction] (4 min.)
| |
| *[http://www.commitcrm.com/videos/commit_contracts_global_tutorial_video.htm Global Contracts] (6 min.)
| |
| *[http://www.commitcrm.com/videos/commit_contracts_block_of_time_tutorial_video.htm Block Of Time Contracts] (7 min.)
| |
| *[http://www.commitcrm.com/videos/commit_contracts_block_of_money_tutorial_video.htm Block Of Money Contracts] (6 min.)
| |
| *[http://www.commitcrm.com/videos/commit_contracts_block_of_tickets_tutorial_video.htm Block Of Tickets Contracts] (5 min.)
| |
| *[http://www.commitcrm.com/videos/commit_contracts_management_tutorial_video.htm Contract Status and Billing] (7 min.)
| |
| *[http://www.commitcrm.com/videos/commit_contracts_contract_price_charges_video.htm Contract-Price Charges] (7 min.)
| |
| *[http://www.commitcrm.com/videos/commit_contracts_batch_copy_wizard_video.htm Renewing Recurring Contracts] (4 min.)
| |
|
| |
| ====Additional Tutorials====
| |
| *[http://www.commitcrm.com/videos/employee_web_interface_tutorial_video.htm Web Interface For Employees] (6 min.)
| |
| *[http://www.commitcrm.com/videos/commit_activity_templates_video.htm Managing Activity Templates] (7 min.)
| |
| *[http://www.commitcrm.com/videos/commit_report_designer_tutorial_video.htm Report Designer Tutorial] (7 min.)
| |
| *[http://commitcrm.com/videos/commitcrm_advanced_filter.htm Advanced Filter Tutorial] (5 min.)<br>
| |
|
| |
| ====Ticket Management====
| |
| *[http://www.commitcrm.com/videos/commitcrm_navigation_pane.htm Ticket Navigation Pane]
| |
| *[http://www.commitcrm.com/videos/commitcrm_tickets_inbox.htm Ticket Inbox]
| |
| *[http://www.commitcrm.com/videos/commitcrm_ticket_recipients_video/ Ticket Recipients]
| |
| *[http://www.commitcrm.com/videos/commitcrm_email_correspondences_video/ Automatic Ticket Email Correspondence Management]
| |
| *[http://www.commitcrm.com/videos/commitcrm_correspondence_settings_video/ Ticket Correspondence Settings]
| |
| *[http://www.commitcrm.com/videos/commitcrm_private_distribution_video/ Private Email Distribution]
| |
|
| |
| <br>
| |
| =====Other Videos=====
| |
|
| |
| '''Manage Accounts:''' Your IT service business Customers, Contacts and Leads
| |
| *[http://www.commitcrm.com/videos/new_account.htm See how to add a new Account in Commit™] (33 sec.)
| |
|
| |
| '''Manage IT Service Contracts:''' Block of Time, Block of Money, Block of Tickets, Date Range etc.
| |
| *[http://www.commitcrm.com/videos/new_contract.htm See how to create a new Contract for an Account] (1 min, 16 sec.)
| |
|
| |
| '''Manage Tickets''' and increase control over all the open issues, incidents and problems.
| |
| *[http://www.commitcrm.com/videos/new_ticket.htm See how to create a new Ticket in Commit™] (45 sec.)
| |
| *[http://www.commitcrm.com/videos/charging_ticket.htm See how to add Charges to an open Ticket in Commit™] (42 sec.)
| |
|
| |
| '''Increase Productivity by Dispatching''' the right technician to the right call and by measuring the technician's productivity.
| |
|
| |
| [[Category:Getting Started]]
| |
| *[http://www.commitcrm.com/videos/dispatching_ticket.htm See how to dispatch an open service ticket to a technician] (44 sec.)
| |
|
| |
| '''Organize Your Price List''' for products and services.
| |
| *[http://www.commitcrm.com/videos/new_labor_item.htm See how to create a new item in Commit™] (41 sec.)
| |
|
| |
| '''Increase Revenues by Easily Entering Charges''' for labor services, expenses, products and parts.
| |
| *[http://www.commitcrm.com/videos/new_part_charge.htm See how to create a new Charge in Commit™] (25 sec.)
| |
| *[http://www.commitcrm.com/videos/charging_ticket.htm See how to add charges to a service Ticket] (42 sec.)
| |
|
| |
| '''Eliminate paperwork! Easily Manage All Documents''' including MS-Word®, MS-Excel®, presentations, emails, scanned documents etc.
| |
| *[http://www.commitcrm.com/videos/importing%20_documents.htm See how to import existing documents folders and link them to your accounts] (45 sec.)
| |
|
| |
| __NOTOC__
| |
|
| |
| [[Category:Setup]]
| |