History FAQ: Difference between revisions
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===It seems that history window/tab is filled automatically? Do I need to maintain it?=== | ===It seems that history window/tab is filled automatically? Do I need to maintain it?=== | ||
The history data is automatically created while you use | The history data is automatically created while you use CommitCRM; you don’t have to do anything to maintain it. | ||
Revision as of 09:01, 10 August 2009
- It seems that history window/tab is filled automatically? Do I need to maintain it?
- Can I add a history event, such as a phone call summary, manually?
It seems that history window/tab is filled automatically? Do I need to maintain it?
The history data is automatically created while you use CommitCRM; you don’t have to do anything to maintain it.
Can I add a history event, such as a phone call summary, manually?
History events can also be added manually. To do this, add a History Note record from the History window or tab. A History Note record can also be regarded as a note with a time stamp. To log a summary of a phone call, for example, you can add a History Note record, which will be shown among all other history events.