VB.NET API

User Manuals > API Developers Guide > VB.NET API

Disclaimer

This documentation refers to CommitCRM 5.6 or later version and assumes CommitCRM is installed and accessible on the local computer.

Introduction

This document demonstrates how to use the CommitCRM VB.NET API library in order to programmatically connect to your CommitCRM server and query or manipulate the CommitCRM database.

System Requirements

• CommitCRM 5.6 or later.
• Visual Basic .NET 2008 or Visual Basic .NET 2010.
• CommitLib.dll (the CommitCRM VB.NET compiled library).

Getting Started

After you create your VB.NET project, you'll need to add a reference to the CommitLib.dll file, in order to have access to the CommitCRM library classes.

Each application using the library will have to initialize on startup the CommitCRM.Application object and terminate it on exit. Initialization method requires that you pass an object instance of CommitCRM.Config class configured with the following settings:

• AppName

This is free text, preferably the name of your application.

• CommitDllFolder

Behind the scenes the library uses the two CommitCRM API dlls: CmtDbEng.dll and CmtDbQry.dll.

In the default CommitCRM installation you'll find these files in 'C:\Commit\ThirdParty\UserDev'.

Important Note: Always point to this folder and do not copy the dll files elsewhere. This is because when the CommitCRM version upgrade runs it also upgrades the dll files stored in this folder. This verifies that you will always be using the latest release.

• CommitDbFolder

Path to the CommitCRM database, default is 'C:\Commit\db'.

Assuming these default values, we can configure the CommitCRM.Config object like this:

Dim config As New CommitCRM.Config
config.AppName = "VB.NET Demo"
config.CommitDllFolder = "C:\Commit\ThirdParty\UserDev"
config.CommitDbFolder = "C:\Commit\db"

You should of course check where these paths are exactly on your disk and modify these values accordingly.

Now we can initialize the CommitCRM.Application object with these settings:

CommitCRM.Application.Initialize(config)

If anything goes wrong, the above line will throw an exception of the CommitCRM.Exception class. To prevent unexpected termination of the program execution, we recommend having any call to the CommitCRM library enclosed in a Try/Catch block.

Before exit, we terminate the CommitCRM.Application object:

CommitCRM.Application.Terminate()

The most basic VB.NET application that just connects to CommitCRM and terminates could look something like this:

Try
    Dim config As New CommitCRM.Config
    config.AppName = "VB.NET Demo"
    config.CommitDllFolder = "C:\Commit\ThirdParty\UserDev"
    config.CommitDbFolder = "C:\Commit\db"

    CommitCRM.Application.Initialize(config)

    'At this point we have successfully initialized the CommitCRM.Application
    'and can start using the other library classes
Catch ex As Exception 
    Console.Out.Write(ex.Message)
Finally
    CommitCRM.Application.Terminate()
End Try

Now that we have confirmed the connectivity to the CommitCRM server (if the above code successfully runs), we can continue adding more functionality to the example.

The library exposes as VB.NET classes the same CommitCRM objects (Account, Ticket etc.) available through the native CommitCRM API and you can refer to the API Reference Manual for database fields reference.

With any of these objects you can:

• Search and query for objects with CommitCRM.ObjectQuery that satisfy certain criteria.
• Read and display the properties of the retrieved objects.
• Update and save the properties of the retrieved objects.
• Create and save new objects.

Now let's see how we can search for CommitCRM.Account objects. We instantiate an object of the CommitCRM.ObjectQuery class and pass CommitCRM.Account class as generics parameter.

Dim accountSearch As New CommitCRM.ObjectQuery(Of CommitCRM.Account)

CommitCRM.ObjectQuery class can accept any of the CommitCRM objects in this parameter, but we want to search for accounts now.

Next, we need to set criteria (or more than one) we want to search for:

accountSearch.AddCriteria("FLDCRDCITY", CommitCRM.OperatorEnum.opEqual, "New York")

The first parameter to the AddCriteria method is the field name we want to look in. Refer to Account_Fields for a complete list of the available fields for the CommitCRM.Account class.

The second parameter is a compare operator. We here use the CommitCRM.OperatorEnum.opEqual to get only exact matches. In order to get a broader match in the results you can use CommitCRM.OperatorEnum.opLike operator.

The third parameter is the value we want to find. Prepending and/or appending % (percent) sign at the beginning and/or at the end while using CommitCRM.OperatorEnum.opLike operator, will match the phrase even if in the middle of a sentence.

Now we can execute the search and retrieve the CommitCRM.Account objects (if any):

Dim accounts As List(Of CommitCRM.Account) = accountSearch.FetchObjects()

The above line will populate the List (System.Collections.Generic.List) with all CommitCRM.Account objects that were found. Now we can use For Each - Next statement to iterate through the accounts:

For Each account In accounts
    Console.Out.Write(account.CompanyName + vbCrLf)
Next

Or we can manipulate these accounts:

For Each account In accounts
    If account.Zip.Length = 0 Then
        account.Zip = "10001"
        account.Save()
    End If
Next

We invoke the CommitCRM.Account's Save method on both new or existing accounts. For a new account, invoking the Save method would insert a new account in the CommitCRM database. For an existing account, invoking the Save method would update the fields we modified in the existing account. This rule applies to all CommitCRM objects.

Another options is to add a new ticket for each of the accounts:

For Each account In accounts
    Dim ticket As New CommitCRM.Ticket
    ticket.AccountREC_ID = account.AccountREC_ID
    ticket.Description = "Sample ticket for a NewYork account"
    ticket.Save()
Next

Each of the CommitCRM library objects have a set of properties that are exposed as VB.NET properties that you can directly manipulate or read from. You already saw few examples of these properties in the above examples, as: account.Zip or ticket.Description. This is the preferred and more intuitive way of accessing the CommitCRM fields. However, there is also another way of achieving the same results, by invoking GetFieldValue and SetFieldValue and specifying the internal field name.

Here is an equivalent of the above example that uses these two generic methods, instead of the object's properties:

For Each account In accounts
    Dim ticket As New CommitCRM.Ticket
    ticket.SetFieldValue("FLDTKTCARDID", account.GetFieldValue("FLDCRDRECID"))
    ticket.SetFieldValue("FLDTKTPROBLEM", "Sample ticket for a NewYork account")
    ticket.Save()
Next

Exception Handling

While working with the CommitCRM VB.NET library, some operations can fail. In this case the library will throw an exception of the CommitCRM.Exception class. We recommend enclosing all calls to the CommitCRM library in a Try/Catch block.

To find out more about the exact error that ocured when an exception is thrown, you can inspect the CommitCRM.Exception.Status property that holds the last CommitCRM Status value, or inspect the list of CommitCRM.Exception.Codes (if any). Please refer to Error Codes Description for the description of these values.

Complete Program Sample

Module Module1

    Sub Main()

        Try
            'Setup the CommitCRM.Config object
            Dim config As New CommitCRM.Config
            config.AppName = "VB.NET Demo"
            config.CommitDllFolder = "C:\Commit\ThirdParty\UserDev"
            config.CommitDbFolder = "C:\Commit\db"

            'Initialize the CommitCRM.Application
            CommitCRM.Application.Initialize(config)

            'At this point we have successfully initialized the CommitCRM.Application
            'and can start using the other library classes

            'search for "New York" in the FLDCRDCITY field
            Dim accountSearch As New CommitCRM.ObjectQuery(Of CommitCRM.Account)
            accountSearch.AddCriteria("FLDCRDCITY", CommitCRM.OperatorEnum.opEqual, "New York")
            Dim accounts As List(Of CommitCRM.Account) = accountSearch.FetchObjects()

            'loop through the retrieved accounts and output the CompanyName
            For Each account In accounts
                Console.Out.Write(account.CompanyName + vbCrLf)
            Next

       Catch ex As CommitCRM.Exception 'here we catch commit specific error
            'we can inspect the Commit status (exc.Status) 
            'exc.Codes contains all error codes last call generated

            'here we show the error message
            Console.Out.Write(ex.Message)

        Catch ex As Exception 
            Console.Out.Write(ex.Message)
        Finally
            CommitCRM.Application.Terminate()
        End Try
    End Sub

End Module

Object Class

The CommitCRM.Object class is the base class for all CommitCRM accessible objects (as Ticket, Account, Asset, etc.). The public routines and functions exposed by the CommitCRM.Object class are available to the derived classes.

Object Method Reference Table

Access modifier	Method	Arguments	Return value	Description
Public Sub	SetFieldValue	(sKey As String, sValue As String)		Assigns the value (sValue) of the field passed in sKey argument. Save must be called for the change to take effect.
Public Function	GetFieldValue	(sKey As String)	As String	Retrieves the value of the field passed in sKey argument.
Public Sub	Reload	()		Reloads the Object values from the database. The value of the object unique identifier (REC_ID, the exact name depends on the concrete derived object class)
Public Sub	Reinit	(sID As String)		Same as Reload except the unique identifier is passed as argument.
Public Sub	Save	()		Saves all modified properties of the object to the database.

Account Class

The CommitCRM.Account class derives from CommitCRM.Object and encapsulates the Account_Fields. The following table lists all exposed CommitCRM.Account properties.

Account Properties Reference Table

Access modifier	Property	API Field Name	Return value
Public ReadOnly Property	AccountREC_ID	FLDCRDRECID	As String
Public Property	AccountManager	FLDCRDASSIGNCARDID	As String
Public Property	CompanyName	FLDCRDCOMPANY	As String
Public Property	Contact	FLDCRDCONTACT	As String
Public Property	Assistant	FLDCRDASSISTANT	As String
Public Property	ContractREC_ID	FLDCRDBCRECID	As String
Public Property	AccountNumber	FLDCRDCARDID2	As String
Public Property	ID	FLDCRDCARDID3	As String
Public Property	PopupMessage	FLDCRDCARDMESSAGE	As String
Public Property	AddressLine1	FLDCRDADDRESS1	As String
Public Property	AddressLine2	FLDCRDADDRESS2	As String
Public Property	AddressLine3	FLDCRDADDRESS3	As String
Public Property	City	FLDCRDCITY	As String
Public Property	Country	FLDCRDSTATE	As String
Public Property	State	FLDCRDCOUNTRY	As String
Public Property	Zip	FLDCRDZIP	As String
Public Property	CreationDate	FLDCRDCREATEDATE	As String
Public Property	CreatedByUser	FLDCRDCREATEUSERID	As String
Public Property	Dear	FLDCRDDEAR	As String
Public Property	Department	FLDCRDDEPARTMENT	As String
Public Property	DocumentsStoreDirectory	FLDCRDDOCSFOLDER	As String
Public Property	EmailAddress1	FLDCRDEMAIL1	As String
Public Property	EmailAddress2	FLDCRDEMAIL2	As String
Public Property	AccountType	FLDCRDENTITYKIND	As String
Public Property	FaxNumber	FLDCRDFAX1	As String
Public Property	FaxNumberExt	FLDCRDFAXDESC1	As String
Public Property	FileAs	FLDCRDFULLNAME	As String
Public Property	Type	FLDCRDKIND	As String
Public Property	LastName	FLDCRDLASTNAME	As String
Public Property	Notes	FLDCRDNOTES	As String
Public Property	Field	FLDCRDPERSONID	As String
Public Property	Phone1Ext	FLDCRDPHNDESC1	As String
Public Property	Phone2Ext	FLDCRDPHNDESC2	As String
Public Property	Phone3Ext	FLDCRDPHNDESC3	As String
Public Property	Phone4Ext	FLDCRDPHNDESC4	As String
Public Property	Phone1	FLDCRDPHONE1	As String
Public Property	Phone2	FLDCRDPHONE2	As String
Public Property	Phone3	FLDCRDPHONE3	As String
Public Property	Phone4	FLDCRDPHONE4	As String
Public Property	Region	FLDCRDREGIONCODE	As String
Public Property	PopupMessageDisplayIndication	FLDCRDSHOWMESSAGE	As String
Public Property	SubContractCode	FLDCRDSUBCODE	As String
Public Property	Salutation	FLDCRDSUFFIX	As String
Public Property	Tax1	FLDCRDTAXCODE1	As String
Public Property	Tax2	FLDCRDTAXCODE2	As String
Public Property	Title	FLDCRDTITLE	As String
Public Property	LastUpdatedBy	FLDCRDUPDATEUSERID	As String
Public Property	WebAddress1	FLDCRDURL1	As String
Public Property	WebAddress2	FLDCRDURL2	As String
Public Property	Status	FLDCRDUSER1	As String
Public Property	Field1	FLDCRDUSER2	As String
Public Property	Field2	FLDCRDUSER3	As String
Public Property	Field3	FLDCRDUSER4	As String
Public Property	Field4	FLDCRDUSER5	As String

Asset Class

The CommitCRM.Asset class derives from CommitCRM.Object and encapsulates the Asset_Fields. The following table lists all exposed CommitCRM.Asset properties.

Asset Properties Reference Table

Access modifier	Property	API Field Name	Return value
Public ReadOnly Property	AssetREC_ID	FLDASTRECID	As String
Public Property	AssetCode	FLDASTASSETCODE	As String
Public Property	AssetType	FLDASTASSETTYPE	As String
Public Property	AssetName	FLDASTNAME	As String
Public Property	Status	FLDASTSTATUS	As String
Public Property	SerialNo	FLDASTSERIALNO	As String
Public Property	AccountREC_ID	FLDASTACCRECID	As String
Public Property	ContactREC_ID	FLDASTCONTACTRECID	As String
Public Property	CreatedByUser	FLDASTCREATEUSER	As String
Public Property	PurchaseDate	FLDASTCUSTPURDATE	As String
Public Property	PurchasedFromUs	FLDASTCUSTPURFROMUS	As String
Public Property	PurchaseInvoice	FLDASTCUSTPUROURINV	As String
Public Property	CustomerPO	FLDASTCUSTPURPO	As String
Public Property	PurchasePrice	FLDASTCUSTPURPRICE	As String
Public Property	DeliveredDate	FLDASTDELIVEDATE	As String
Public Property	Description	FLDASTDESC	As String
Public Property	InstalledBy	FLDASTINSTALBY	As String
Public Property	InstalledDate	FLDASTINSTALDATE	As String
Public Property	LicenseCodes	FLDASTLICENSECODE	As String
Public Property	LicenseKeys	FLDASTLICENSEKEY	As String
Public Property	LicenseNotes	FLDASTLICENSENOTES	As String
Public Property	Location	FLDASTLOCATION	As String
Public Property	Manufacturer	FLDASTMANUFACTURER	As String
Public Property	MnfSerialNo	FLDASTMNFSERIALNO	As String
Public Property	Model	FLDASTMODEL	As String
Public Property	Notes	FLDASTNOTES	As String
Public Property	Quantity	FLDASTQUANTITY	As String
Public Property	LastUpdateBy	FLDASTUPDATEUSER	As String
Public Property	Field1	FLDASTUSER1	As String
Public Property	Field2	FLDASTUSER2	As String
Public Property	Field3	FLDASTUSER3	As String
Public Property	Field4	FLDASTUSER4	As String
Public Property	Field5	FLDASTUSER5	As String
Public Property	Date1	FLDASTUSERDATE1	As String
Public Property	Number1	FLDASTUSERNUMBER1	As String
Public Property	VendorPurchasedDate	FLDASTVENDORDATEPURC	As String
Public Property	VendorInvoice	FLDASTVENDORINVNO	As String
Public Property	VendorPO	FLDASTVENDOROURPO	As String
Public Property	VendorPrice	FLDASTVENDORPRICE	As String
Public Property	Vendor	FLDASTVENDORRECID	As String
Public Property	VendorSerialNo	FLDASTVENDORSERNO	As String
Public Property	VendorWarrantyExpDate	FLDASTVENDORWARREXP	As String
Public Property	Version	FLDASTVERSION	As String
Public Property	WarrantyLicenseExp	FLDASTWARREXPDATE	As String

Calendar Class

The CommitCRM.Calendar class derives from CommitCRM.Object and encapsulates the Calendar_Fields. The following table lists all exposed CommitCRM.Calendar properties.

Calendar Properties Reference Table

Access modifier	Property	API Field Name	Return value
Public ReadOnly Property	'		As String

Charge Class

The CommitCRM.Charge class derives from CommitCRM.Object and encapsulates the Charge_Fields. The following table lists all exposed CommitCRM.Charge properties.

Charge Properties Reference Table

Access modifier	Property	API Field Name	Return value
Public ReadOnly Property	'		As String

Document Class

The CommitCRM.Document class derives from CommitCRM.Object and encapsulates the Document_Fields. The following table lists all exposed CommitCRM.Document properties.

Document Properties Reference Table

Access modifier	Property	API Field Name	Return value
Public ReadOnly Property	'		As String

HistoryNote Class

The CommitCRM.HistoryNote class derives from CommitCRM.Object and encapsulates the History_Note_Fields. The following table lists all exposed CommitCRM.HistoryNote properties.

HistoryNote Properties Reference Table

Access modifier	Property	API Field Name	Return value
Public ReadOnly Property	'		As String

Item Class

The CommitCRM.Item class derives from CommitCRM.Object and encapsulates the Item_Fields. The following table lists all exposed CommitCRM.Item properties.

Item Properties Reference Table

Access modifier	Property	API Field Name	Return value
Public ReadOnly Property	'		As String

KnowledgeBaseArticle Class

The CommitCRM.KnowledgeBaseArticle class derives from CommitCRM.Object and encapsulates the Knowledge_Base_Article_Fields. The following table lists all exposed CommitCRM.KnowledgeBaseArticle properties.

KnowledgeBaseArticle Properties Reference Table

Access modifier	Property	API Field Name	Return value
Public ReadOnly Property	'		As String

Opportunity Class

The CommitCRM.Opportunity class derives from CommitCRM.Object and encapsulates the Opportunity_Fields. The following table lists all exposed CommitCRM.Opportunity properties.

Opportunity Properties Reference Table

Access modifier	Property	API Field Name	Return value
Public ReadOnly Property	'		As String

Ticket Class

The CommitCRM.Ticket class derives from CommitCRM.Object and encapsulates the Ticket_Fields. The following table lists all exposed CommitCRM.Ticket properties.

Ticket Properties Reference Table

Access modifier	Property	API Field Name	Return value
Public ReadOnly Property	'		As String

See Also

• Commit API Developers Guide
• API Reference Manual