Managing Prospects: Difference between revisions

From RangerMSP Wiki - PSA software for MSPs and IT services providers
Jump to navigation Jump to search
No edit summary
No edit summary
Line 1: Line 1:
{{usermanualssales}}
{{usermanualssales}}
=Introduction=
=Introduction=
Prospects (i.e. lead or potential customer) in CommitCRM are managed in CommitCRM as Accounts. You can set the account’s Type field to read as "Lead" or "Prospect" until it becomes a real customer. While an account is classified as a lead, you can manage all the related information for this account, such as appointments, tasks, sales opportunities, documents, and more.
Prospects (i.e. lead or potential customer) in RangerMSP are managed in RangerMSP as Accounts. You can set the account’s Type field to read as "Lead" or "Prospect" until it becomes a real customer. While an account is classified as a lead, you can manage all the related information for this account, such as appointments, tasks, sales opportunities, documents, and more.


[[File:commit_sales_opportunity_lead.gif|center]]
[[File:sales_opportunity_lead.gif|center]]


In each lead’s Account file you can keep detailed information about potential customers. You can filter information by the different fields, allowing you to target specific customers. For example, you can find all prospects from a specific area that might be interested in a specific service.
In each lead’s Account file you can keep detailed information about potential customers. You can filter information by the different fields, allowing you to target specific customers. For example, you can find all prospects from a specific area that might be interested in a specific service.
   
   
=Opportunities for Prospect Customers=
=Opportunities for Prospect Customers=
While the lead is in process, the sale stages and process can be managed under Opportunities in CommitCRM.
While the lead is in process, the sale stages and process can be managed under Opportunities in RangerMSP.


Each Sales Opportunity should be associated with an Account, and each Opportunity represents a potential sale (of a service contract, equipment sale, etc.). Once an Opportunity is won, you can turn it into a work order, for example, create a contract out of a Sales opportunity.
Each Sales Opportunity should be associated with an Account, and each Opportunity represents a potential sale (of a service contract, equipment sale, etc.). Once an Opportunity is won, you can turn it into a work order, for example, create a contract out of a Sales opportunity.


You may also wish to manage a Quote for the sale, and for this you can use either [[Quotes|CommitCRM Quotes]], or integrate with [[Managing_Quotes#QuoteWerks.C2.AE_Link|QuoteWerks]].
You may also wish to manage a Quote for the sale, and for this you can use either [[Quotes|RangerMSP Quotes]], or integrate with [[Managing_Quotes#QuoteWerks.C2.AE_Link|QuoteWerks]].
==See Also==
==See Also==
*[[Sales]]
*[[Sales]]

Revision as of 12:58, 8 July 2020

User Manuals > Sales > Managing Prospects

Introduction

Prospects (i.e. lead or potential customer) in RangerMSP are managed in RangerMSP as Accounts. You can set the account’s Type field to read as "Lead" or "Prospect" until it becomes a real customer. While an account is classified as a lead, you can manage all the related information for this account, such as appointments, tasks, sales opportunities, documents, and more.

File:Sales opportunity lead.gif

In each lead’s Account file you can keep detailed information about potential customers. You can filter information by the different fields, allowing you to target specific customers. For example, you can find all prospects from a specific area that might be interested in a specific service.

Opportunities for Prospect Customers

While the lead is in process, the sale stages and process can be managed under Opportunities in RangerMSP.

Each Sales Opportunity should be associated with an Account, and each Opportunity represents a potential sale (of a service contract, equipment sale, etc.). Once an Opportunity is won, you can turn it into a work order, for example, create a contract out of a Sales opportunity.

You may also wish to manage a Quote for the sale, and for this you can use either RangerMSP Quotes, or integrate with QuoteWerks.

See Also