KB: Using the software with a VPN: Difference between revisions
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==Instructions== | ==Instructions== | ||
'''Each''' remote PC should be configured to connect over VPN as follows: | |||
# Copy all files from the '''<server>\CommitCRM\Client''' folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\CommitCRM may be best here. | # Copy all files from the '''<server>\CommitCRM\Client''' folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\CommitCRM may be best here. | ||
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#:'''[database]''' | #:'''[database]''' | ||
#:'''path=<path-to-your-office-server>\CommitCRM\DB\''' | #:'''path=<path-to-your-office-server>\CommitCRM\DB\''' | ||
# Save and then run the local copy of CommitCRM.exe file (found under C:\CommitCRM\... or the local folder you created). | # Save and then run the '''local''' copy of CommitCRM.exe file (found under C:\CommitCRM\... or the local folder you created). | ||
#: | #: | ||
# Select the | # Select the ‘'''VPN'''’ option when logging into CommitCRM – this check-box will be displayed just below the user credentials fields in the login Window. | ||
'''Server''' configuration: | |||
Run 'Advantage Configuration Utility' on your server and change the following setting for compression to "Internet": | |||
[[File:CommitCRM-SQL-VPN-Server-Configuration.png]] | |||
==Troubleshooting== | ==Troubleshooting== | ||
Revision as of 12:18, 20 January 2015
Introduction
Using VPN mode will give you full access to all CommitCRM features remotely.
When working remotely via VPN, the SQL database add-on (CSD) is required.
Instructions
Each remote PC should be configured to connect over VPN as follows:
- Copy all files from the <server>\CommitCRM\Client folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\CommitCRM may be best here.
- In the same local folder create a new file text called CommitCRM.ini
- Edit this file and add the following tokens:
- [database]
- path=<path-to-your-office-server>\CommitCRM\DB\
- Save and then run the local copy of CommitCRM.exe file (found under C:\CommitCRM\... or the local folder you created).
- Select the ‘VPN’ option when logging into CommitCRM – this check-box will be displayed just below the user credentials fields in the login Window.
Server configuration:
Run 'Advantage Configuration Utility' on your server and change the following setting for compression to "Internet":
File:CommitCRM-SQL-VPN-Server-Configuration.png
Troubleshooting
In case you get error 6420 then you should configure an ADS.ini file and store it under C:\CommitCRM (you can learn more about it here).