Videos: Difference between revisions
Jump to navigation
Jump to search
| Line 28: | Line 28: | ||
*'''Manage Accounts:''' Your IT service business Customers, Contacts and Leads | *'''Manage Accounts:''' Your IT service business Customers, Contacts and Leads | ||
See how to add a new Account in Commit™ (33 sec.) | [http://www.commitcrm.com/videos/new_account.htm See how to add a new Account in Commit™] (33 sec.) | ||
*'''Manage IT Service Contracts:''' Block of Time, Block of Money, Block of Tickets, Date Range etc. | *'''Manage IT Service Contracts:''' Block of Time, Block of Money, Block of Tickets, Date Range etc. | ||
See how to create a new Contract for an Account (1 min, 16 sec.) | [http://www.commitcrm.com/videos/new_contract.htm See how to create a new Contract for an Account] (1 min, 16 sec.) | ||
*'''Manage Tickets''' and increase control over all the open issues, incidents and problems. | *'''Manage Tickets''' and increase control over all the open issues, incidents and problems. | ||
See how to create a new Ticket in Commit™ (45 sec.) | [http://www.commitcrm.com/videos/new_ticket.htm See how to create a new Ticket in Commit™] (45 sec.) | ||
[http://www.commitcrm.com/videos/charging_ticket.htmSee how to add Charges to an open Ticket in Commit™] (42 sec.) | |||
*'''Increase Productivity by Dispatching''' the right technician to the right call and by measuring the technician's productivity. | *'''Increase Productivity by Dispatching''' the right technician to the right call and by measuring the technician's productivity. | ||
See how to dispatch an open service ticket to a technician (44 sec.) | [http://www.commitcrm.com/videos/dispatching_ticket.htm See how to dispatch an open service ticket to a technician] (44 sec.) | ||
*'''Organize Your Price List''' for products and services. | *'''Organize Your Price List''' for products and services. | ||
See how to create a new item in Commit™ (41 sec.) | [http://www.commitcrm.com/videos/new_labor_item.htm See how to create a new item in Commit™] (41 sec.) | ||
*'''Increase Revenues by Easily Entering Charges''' for labor services, expenses, products and parts. | *'''Increase Revenues by Easily Entering Charges''' for labor services, expenses, products and parts. | ||
See how to create a new Charge in Commit™ (25 sec.) | [http://www.commitcrm.com/videos/new_part_charge.htm See how to create a new Charge in Commit™] (25 sec.) | ||
See how to add charges to a service Ticket (42 sec.) | [http://www.commitcrm.com/videos/charging_ticket.htm See how to add charges to a service Ticket] (42 sec.) | ||
*'''Eliminate paperwork! Easily Manage All Documents''' including MS-Word®, MS-Excel®, presentations, emails, scanned documents etc. | *'''Eliminate paperwork! Easily Manage All Documents''' including MS-Word®, MS-Excel®, presentations, emails, scanned documents etc. | ||
See how to import existing documents folders and link them to your accounts (45 sec.) | [http://www.commitcrm.com/videos/importing%20_documents.htm See how to import existing documents folders and link them to your accounts] (45 sec.) | ||
__NOTOC__ | __NOTOC__ | ||
Revision as of 11:15, 5 August 2009
For better playback, allow the videos to download before playing.
Getting Started
- Getting Started Tutorial - Recommended! (15 min.)
Installation Guides
- Web Interface Installation (6 min.)
- Email Connector Installation (12 min.)
- Alerts Server Installation (8 min.)
Contracts & Billing
- Contracts Introduction (4 min.)
- Global Contracts (6 min.)
- Block Of Time Contracts (7 min.)
- Block Of Money Contracts (6 min.)
- Block Of Tickets Contracts (5 min.)
- Contract Status and Billing (7 min.)
- Renewing Recurring Contracts (4 min.)
Additional Tutorials
- Web Interface For Employees (6 min.)
- Managing Activity Templates (7 min.)
- Report Designer Tutorial (7 min.)
Other Videos
- Manage Accounts: Your IT service business Customers, Contacts and Leads
See how to add a new Account in Commit™ (33 sec.)
- Manage IT Service Contracts: Block of Time, Block of Money, Block of Tickets, Date Range etc.
See how to create a new Contract for an Account (1 min, 16 sec.)
- Manage Tickets and increase control over all the open issues, incidents and problems.
See how to create a new Ticket in Commit™ (45 sec.) how to add Charges to an open Ticket in Commit™ (42 sec.)
- Increase Productivity by Dispatching the right technician to the right call and by measuring the technician's productivity.
See how to dispatch an open service ticket to a technician (44 sec.)
- Organize Your Price List for products and services.
See how to create a new item in Commit™ (41 sec.)
- Increase Revenues by Easily Entering Charges for labor services, expenses, products and parts.
See how to create a new Charge in Commit™ (25 sec.) See how to add charges to a service Ticket (42 sec.)
- Eliminate paperwork! Easily Manage All Documents including MS-Word®, MS-Excel®, presentations, emails, scanned documents etc.
See how to import existing documents folders and link them to your accounts (45 sec.)