History FAQ: Difference between revisions

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*[[History FAQ#It seems that history window/tab is filled automatically? Do I need to maintain it?|It seems that history window/tab is filled automatically? Do I need to maintain it?]]
*[[History FAQ#It seems that history window/tab is filled automatically? Do I need to maintain it?|It seems that history window/tab is filled automatically? Do I need to maintain it?]]
*[[History FAQ#Can I add a history event, such as a phone call summary, manually?|Can I add a history event, such as a phone call summary, manually?]]
*[[History FAQ#Can I add a history event, such as a phone call summary, manually?|Can I add a history event, such as a phone call summary, manually?]]
*[[#See Also]]
*[[#See Also|See Also]]


===It seems that history window/tab is filled automatically? Do I need to maintain it?===
===It seems that history window/tab is filled automatically? Do I need to maintain it?===

Revision as of 09:58, 18 August 2009

FAQ > History FAQ

It seems that history window/tab is filled automatically? Do I need to maintain it?

The history data is automatically created while you use CommitCRM; you don’t have to do anything to maintain it.


Can I add a history event, such as a phone call summary, manually?

History events can also be added manually. To do this, add a History Note record from the History window or tab. A History Note record can also be regarded as a note with a time stamp. To log a summary of a phone call, for example, you can add a History Note record, which will be shown among all other history events.


See Also