Videos: Difference between revisions

From RangerMSP Wiki - PSA software for MSPs and IT services providers
Jump to navigation Jump to search
Line 27: Line 27:
<br>
<br>
====Ticket Management (Requires CommitCRM 5.3 or newer)====
====Ticket Management (Requires CommitCRM 5.3 or newer)====
*[http://www.commitcrm.com/videos/commitcrm_navigation_pane.htm Ticket Navigation Pane]]
*[http://www.commitcrm.com/videos/commitcrm_navigation_pane.htm Ticket Navigation Pane]
*[http://www.commitcrm.com/videos/commitcrm_tickets_inbox.htm Ticket Inbox]]
*[http://www.commitcrm.com/videos/commitcrm_tickets_inbox.htm Ticket Inbox]
*[http://www.commitcrm.com/videos/commitcrm_ticket_recipients_video/ Ticket Recipients]
*[http://www.commitcrm.com/videos/commitcrm_ticket_recipients_video/ Ticket Recipients]
*[http://www.commitcrm.com/videos/commitcrm_email_correspondences_video/ Automatic Ticket Email Correspondence Management]
*[http://www.commitcrm.com/videos/commitcrm_email_correspondences_video/ Automatic Ticket Email Correspondence Management]

Revision as of 21:08, 20 May 2010

For better playback, allow the videos to download before playing.

Getting Started

Installation Guides

Contracts & Billing

Additional Tutorials


Ticket Management (Requires CommitCRM 5.3 or newer)


Other Videos

Manage Accounts: Your IT service business Customers, Contacts and Leads

Manage IT Service Contracts: Block of Time, Block of Money, Block of Tickets, Date Range etc.

Manage Tickets and increase control over all the open issues, incidents and problems.

Increase Productivity by Dispatching the right technician to the right call and by measuring the technician's productivity.

Organize Your Price List for products and services.

Increase Revenues by Easily Entering Charges for labor services, expenses, products and parts.

Eliminate paperwork! Easily Manage All Documents including MS-Word®, MS-Excel®, presentations, emails, scanned documents etc.