CSharp API

Disclaimer

This documentation refers to CommitCRM 5.6 or later version and assumes CommitCRM is installed and accessible on the local computer.

Introduction

This document demonstrates how to use the CommitCRM C# API library in order to programmatically connect to your CommitCRM server and query or manipulate the CommitCRM database.

System Requirements

• CommitCRM 5.6 or later.
• Visual C# .NET 2008 or Visual C# .NET 2010.
• CommitLib.dll (the CommitCRM C# compiled library).

Getting Started

After you create your C# project, you'll need to add a reference to the CommitLib.dll file, in order to have access to the CommitCRM library classes.

Each application using the library will have to initialize on startup the CommitCRM.Application object and terminate it on exit. Initialization method requires that you pass an object instance of CommitCRM.Config class configured with the following settings:

• AppName

This is free text, preferably the name of your application.

• CommitDllFolder

Behind the scenes the library uses the two CommitCRM API dlls: CmtDbEng.dll and CmtDbQry.dll.

In the default CommitCRM installation you'll find these files in 'C:\\Commit\\ThirdParty\\UserDev'.

Important Note: Always point to this folder and do not copy the dll files elsewhere. This is because when the CommitCRM version upgrade runs it also upgrades the dll files stored in this folder. This verifies that you will always be using the latest release.

• CommitDbFolder

Path to the CommitCRM database, default is 'C:\\Commit\\db'.

Assuming these default values, we can configure the CommitCRM.Config object like this:

CommitCRM.Config config = new CommitCRM.Config();
config.AppName = "C# Demo";
config.CommitDllFolder = "C:\\Commit\\ThirdParty\\UserDev";
config.CommitDbFolder = "C:\\Commit\\db";

You should of course check where these paths are exactly on your disk and modify these values accordingly.

Now we can initialize the CommitCRM.Application object with these settings:

CommitCRM.Application.Initialize(config);

If anything goes wrong, the above line will throw an exception of the CommitCRM.Exception class. To prevent unexpected termination of the program execution, we recommend having any call to the CommitCRM library enclosed in a try/catch block.

Before exit, we terminate the CommitCRM.Application object:

CommitCRM.Application.Terminate();

The most basic C# application that just connects to CommitCRM and terminates could look something like this:

try
{
    CommitCRM.Config config = new CommitCRM.Config();
    config.AppName = "C# Demo";
    config.CommitDllFolder = "C:\\Commit\\ThirdParty\\UserDev";
    config.CommitDbFolder = "C:\\Commit\\db";

    CommitCRM.Application.Initialize(config);

    //At this point we have successfully initialized the CommitCRM.Application
    //and can start using the other library classes
}
catch (CommitCRM.Exception exc)
{
    Console.Out.Write(exc.Message);
}
finally
{
    CommitCRM.Application.Terminate();
}

Now that we have confirmed the connectivity to the CommitCRM server (if the above code successfully runs), we can continue adding more functionality to the example.

The library exposes as C# classes the same CommitCRM objects (Account, Ticket etc.) available through the native CommitCRM API and you can refer to the API Reference Manual for database fields reference.

With any of these objects you can:

• Search and query for objects with CommitCRM.ObjectQuery that satisfy certain criteria.
• Read and display the properties of the retrieved objects.
• Update and save the properties of the retrieved objects.
• Create and save new objects.

Now let's see how we can search for CommitCRM.Account objects. We instantiate an object of the CommitCRM.ObjectQuery class and pass CommitCRM.Account class as generics parameter.

CommitCRM.ObjectQuery<CommitCRM.Account> accountSearch = new CommitCRM.ObjectQuery<CommitCRM.Account>();

CommitCRM.ObjectQuery class can accept any of the CommitCRM objects in this parameter, but we want to search for accounts now.

Next, we need to set criteria (or more than one) we want to search for:

accountSearch.AddCriteria(CommitCRM.Account.Fields.City, CommitCRM.OperatorEnum.opEqual, "New York");

he first parameter to the AddCriteria method is either a static object instance of CommitCRM.CmtField class representing the field we want to look in or the internal API field name. Refer to the API Field Name column in the Account Class table for a complete list of the available fields for the CommitCRM.Account class.

The second parameter is a compare operator. We here use the CommitCRM.OperatorEnum.opEqual to get only exact matches. In order to get a broader match in the results you can use CommitCRM.OperatorEnum.opLike operator.

The third parameter is the value we want to find. Prepending and/or appending % (percent) sign at the beginning and/or at the end while using CommitCRM.OperatorEnum.opLike operator, will match the phrase even if in the middle of a sentence.

Now we can execute the search and retrieve the CommitCRM.Account objects (if any):

List<CommitCRM.Account> accounts = accountSearch.FetchObjects();

The above line will populate the List (System.Collections.Generic.List) with all CommitCRM.Account objects that were found. Now we can use foreach statement to iterate through the accounts:

foreach (CommitCRM.Account account in accounts)
{
    Console.Out.WriteLine(account.CompanyName);
}

Or we can manipulate these accounts:

foreach (CommitCRM.Account account in accounts)
{
    if (account.Zip.Length == 0)
    {
        account.Zip = "10001";
        account.Save();
    }
}

We invoke the CommitCRM.Account's Save method on both new or existing accounts. For a new account, invoking the Save method would insert a new account in the CommitCRM database. For an existing account, invoking the Save method would update the fields we modified in the existing account. This rule applies to all CommitCRM objects.

Another option is to add a new ticket for each of the accounts:

foreach (CommitCRM.Account account in accounts)
{
    CommitCRM.Ticket ticket = new CommitCRM.Ticket();
    ticket.AccountREC_ID = account.AccountREC_ID;
    ticket.Description = "Sample ticket for a NewYork account";
    ticket.Save();
}

GetFieldValue and SetFieldValue methods

Each of the CommitCRM library objects have a set of properties that are exposed as C# properties that you can directly manipulate or read from. You already saw few examples of these properties in the above examples, as: account.Zip or ticket.Description. This is the preferred and more intuitive way of accessing the CommitCRM fields.

However, there is also another way of achieving the same results, by invoking GetFieldValue and SetFieldValue and specifying the internal field name. These methods should only be used if necessary, for example, when updating user-defined custom fields which are not part of the class predefined basic fields.

Here is an equivalent of the above example that uses these two generic methods, instead of the object's properties:

foreach (CommitCRM.Account account in accounts)
{
    CommitCRM.Ticket ticket = new CommitCRM.Ticket();
    ticket.SetFieldValue("FLDTKTCARDID", account.GetFieldValue("FLDCRDRECID"));
    ticket.SetFieldValue("FLDTKTPROBLEM", "Sample ticket for a NewYork account");
    ticket.Save();
}

All internal field names are listed in Classes and Objects below.

Exception Handling

While working with the CommitCRM C# library, some operations can fail. In this case the library will throw an exception of the CommitCRM.Exception class. We recommend enclosing all calls to the CommitCRM library in a try/catch block.

To find out more about the exact error that ocured when an exception is thrown, you can inspect the CommitCRM.Exception.Status property that holds the last CommitCRM Status value, or inspect the list of CommitCRM.Exception.Codes (if any). Please refer to Error Codes Description for the description of these values.

Complete Program Sample

using System;
using System.Collections.Generic;
using System.Text;

namespace CommitCRM_CSharp
{
    class Program
    {
        static void Main(string[] args)
        {
            try
            {
                CommitCRM.Config config = new CommitCRM.Config();
                config.AppName = "C# Demo";
                config.CommitDllFolder = "C:\\Commit\\ThirdParty\\UserDev";
                config.CommitDbFolder = "C:\\Commit\\db";

                CommitCRM.Application.Initialize(config);

                //At this point we have successfully initialized the CommitCRM.Application
                //and can start using the other library classes

                CommitCRM.ObjectQuery<CommitCRM.Account> accountSearch = new CommitCRM.ObjectQuery<CommitCRM.Account>();
                accountSearch.AddCriteria(CommitCRM.Account.Fields.City, CommitCRM.OperatorEnum.opEqual, "New York");
                List<CommitCRM.Account> accounts = accountSearch.FetchObjects();

                foreach (CommitCRM.Account account in accounts)
                {
                    Console.Out.WriteLine(account.CompanyName);
                }
            }
            catch (CommitCRM.Exception exc)
            {
               //here we catch commit specific error
               //we can inspect the Commit status (exc.Status) 
               //exc.Codes contains all error codes last call generated

               //here we show the error message
                Console.Out.Write(exc.Message);
            }
            catch (Exception exc)
            {
                Console.Out.Write(exc.Message);
            }
            finally
            {
                CommitCRM.Application.Terminate();
            }
        }
    }
}

Classes and Objects

The CommitCRM C# API provides easy access to all objects using a class for each entity in the system (such as Account, Ticket, Asset, etc.).

All classes include:

1. API functions and routines (which are derived from the base CommitCRM.Object class).
2. Class data fields, providing an easy way to update the object's data.

All CommitCRM's objects should be updated by setting the class data fields (properties) and then calling the Save method. For example, to create a new account programmatically (assuming CommitCRM.Application was initialized successfully), one would use the following code snippet:

CommitCRM.Account account = new CommitCRM.Account();
account.FileAs = "ACME Company";
account.Dear = "Mr.";
account.Contact = "John Doe";
account.Save();

Another option is using SetFieldData and GetFieldData as mentioned earlier, which provide low-level access to data fields. This option should only be used if necessary, for example, when updating user-defined fields which are not part of the class basic fields.

Object Class

The CommitCRM.Object class is the base class for all CommitCRM accessible objects (as Ticket, Account, Asset, etc.). The public methods exposed by the CommitCRM.Object class are available to the derived classes.

Object Method Reference Table

Access modifier	Return value	Method	Arguments	Description
public	void	SetFieldValue	(string sKey, string sValue)	Assigns the value (sValue) of the field passed in sKey argument. Save must be called for the change to take effect. Use this method to access user-defined custom fields.
public	string	GetFieldValue	(string sKey)	Retrieves the value of the field passed in sKey argument. Use this method to access user-defined custom fields.
public	void	Reload	()	Reloads the Object values from the database. The value of the object unique identifier (REC_ID, the exact name depends on the concrete derived object class)
public	void	Reinit	(string sID)	Same as Reload except the unique identifier is passed as argument.
public	void	Save	()	Saves all modified properties of the object to the database.

Object derived classes

Classes explained in this section are derived from CommitCRM.Object class and map directly to a native Commit CRM object (Account, Ticket, etc.).

Account Class

The CommitCRM.Account class derives from CommitCRM.Object and encapsulates the Account Fields. The following table lists all exposed CommitCRM.Account properties.

Account Properties Reference Table

Access modifier	Return value	Property	API Field Name	Field length
public	string	AccountREC_ID	FLDCRDRECID	20
public	string	AccountManager	FLDCRDASSIGNCARDID	20
public	string	CompanyName	FLDCRDCOMPANY	60
public	string	Contact	FLDCRDCONTACT	40
public	string	Assistant	FLDCRDASSISTANT	20
public	string	ContractREC_ID	FLDCRDBCRECID	20
public	string	AccountNumber	FLDCRDCARDID2	15
public	string	ID	FLDCRDCARDID3	15
public	string	PopupMessage	FLDCRDCARDMESSAGE	Unlimited
public	string	AddressLine1	FLDCRDADDRESS1	40
public	string	AddressLine2	FLDCRDADDRESS2	40
public	string	AddressLine3	FLDCRDADDRESS3	40
public	string	City	FLDCRDCITY	30
public	string	Country	FLDCRDSTATE	20
public	string	State	FLDCRDCOUNTRY	30
public	string	Zip	FLDCRDZIP	15
public	DateTime	CreationDate	FLDCRDCREATEDATE	N/A
public	string	CreatedByUser	FLDCRDCREATEUSERID	20
public	string	Dear	FLDCRDDEAR	20
public	string	Department	FLDCRDDEPARTMENT	35
public	string	DocumentsStoreDirectory	FLDCRDDOCSFOLDER	100
public	string	EmailAddress1	FLDCRDEMAIL1	70
public	string	EmailAddress2	FLDCRDEMAIL2	70
public	int	AccountType	FLDCRDENTITYKIND	N/A
public	string	FaxNumber	FLDCRDFAX1	25
public	string	FaxNumberExt	FLDCRDFAXDESC1	15
public	string	FileAs	FLDCRDFULLNAME	60
public	string	Type	FLDCRDKIND	30
public	string	LastName	FLDCRDLASTNAME	20
public	string	Notes	FLDCRDNOTES	Unlimited
public	string	Field	FLDCRDPERSONID	20
public	string	Phone1Ext	FLDCRDPHNDESC1	40
public	string	Phone2Ext	FLDCRDPHNDESC2	40
public	string	Phone3Ext	FLDCRDPHNDESC3	15
public	string	Phone4Ext	FLDCRDPHNDESC4	15
public	string	Phone1	FLDCRDPHONE1	25
public	string	Phone2	FLDCRDPHONE2	25
public	string	Phone3	FLDCRDPHONE3	25
public	string	Phone4	FLDCRDPHONE4	25
public	string	Region	FLDCRDREGIONCODE	15
public	string	PopupMessageDisplayIndication	FLDCRDSHOWMESSAGE	1
public	string	SubContractCode	FLDCRDSUBCODE	15
public	string	Salutation	FLDCRDSUFFIX	20
public	string	Tax1	FLDCRDTAXCODE1	3
public	string	Tax2	FLDCRDTAXCODE2	3
public	string	Title	FLDCRDTITLE	30
public	string	LastUpdatedBy	FLDCRDUPDATEUSERID	20
public	string	WebAddress1	FLDCRDURL1	100
public	string	WebAddress2	FLDCRDURL2	100
public	string	Status	FLDCRDUSER1	30
public	string	Field1	FLDCRDUSER2	30
public	string	Field2	FLDCRDUSER3	30
public	string	Field3	FLDCRDUSER4	30
public	string	Field4	FLDCRDUSER5	30

Ticket Class

The CommitCRM.Ticket class derives from CommitCRM.Object and encapsulates the Ticket Fields. The following table lists all exposed CommitCRM.Ticket properties.

Ticket Properties Reference Table

Access modifier	Return value	Property	API Field Name	Field length
public	string	TicketREC_ID	FLDTKTRECID	20
public	string	AccountREC_ID	FLDTKTCARDID	20
public	string	AssetREC_ID	FLDTKTASSETRECID	20
public	string	ContactREC_ID	FLDTKTCONTACTID	20
public	string	ContractREC_ID	FLDTKTBCRECID	20
public	string	EmployeeREC_ID	FLDTKTWORKERID	20
public	int	TicketPriority	FLDTKTPRIORITY	N/A
public	string	TicketNumber	FLDTKTTICKETNO	20
public	string	Description	FLDTKTPROBLEM	Unlimited
public	string	TicketType	FLDTKTKIND	25
public	string	Source	FLDTKTSOURCE	30
public	int	EstimatedDurationTime	FLDTKTSCHEDLENESTIM	N/A
public	string	ShowTicketInDispatcher	FLDTKTFORDISPATCH	1
public	int	Status	FLDTKTSTATUS	N/A
public	string	CreatedByUser	FLDTKTCREATEUSER	20
public	DateTime	DueDate	FLDTKTDUEDATETIME	N/A
public	string	Resolution	FLDTKTSOLUTION	Unlimited
public	DateTime	UpdateDate	FLDTKTUPDATEDATE	N/A

Asset Class

The CommitCRM.Asset class derives from CommitCRM.Object and encapsulates the Asset Fields. The following table lists all exposed CommitCRM.Asset properties.

Asset Properties Reference Table

Access modifier	Property	API Field Name	Return value	Field length
public	AssetREC_ID	FLDASTRECID	string	20
public	AssetCode	FLDASTASSETCODE	string	30
public	AssetType	FLDASTASSETTYPE	string	1
public	AssetName	FLDASTNAME	string	60
public	Status	FLDASTSTATUS	string	1
public	SerialNo	FLDASTSERIALNO	string	30
public	AccountREC_ID	FLDASTACCRECID	string	20
public	ContactREC_ID	FLDASTCONTACTRECID	string	20
public	CreatedByUser	FLDASTCREATEUSER	string	20
public	PurchaseDate	FLDASTCUSTPURDATE	DateTime	N/A
public	PurchasedFromUs	FLDASTCUSTPURFROMUS	string	1
public	PurchaseInvoice	FLDASTCUSTPUROURINV	string	15
public	CustomerPO	FLDASTCUSTPURPO	string	15
public	PurchasePrice	FLDASTCUSTPURPRICE	double	N/A
public	DeliveredDate	FLDASTDELIVEDATE	DateTime	N/A
public	Description	FLDASTDESC	string	Unlimited
public	InstalledBy	FLDASTINSTALBY	string	20
public	InstalledDate	FLDASTINSTALDATE	DateTime	N/A
public	LicenseCodes	FLDASTLICENSECODE	string	Unlimited
public	LicenseKeys	FLDASTLICENSEKEYS	string	Unlimited
public	LicenseNotes	FLDASTLICENSENOTES	string	Unlimited
public	Location	FLDASTLOCATION	string	50
public	Manufacturer	FLDASTMANUFACTURER	string	40
public	MnfSerialNo	FLDASTMNFSERIALNO	string	30
public	Model	FLDASTMODEL	string	20
public	Notes	FLDASTNOTES	string	Unlimited
public	Quantity	FLDASTQUANTITY	double	N/A
public	LastUpdateBy	FLDASTUPDATEUSER	string	20
public	Field1	FLDASTUSER1	string	25
public	Field2	FLDASTUSER2	string	25
public	Field3	FLDASTUSER3	string	25
public	Field4	FLDASTUSER4	string	25
public	Field5	FLDASTUSER5	string	25
public	Date1	FLDASTUSERDATE1	DateTime	N/A
public	Number1	FLDASTUSERNUMBER1	double	N/A
public	VendorPurchasedDate	FLDASTVENDORDATEPURC	DateTime	N/A
public	VendorInvoice	FLDASTVENDORINVNO	string	15
public	VendorPO	FLDASTVENDOROURPO	string	15
public	VendorPrice	FLDASTVENDORPRICE	double	N/A
public	Vendor	FLDASTVENDORRECID	string	20
public	VendorSerialNo	FLDASTVENDORSERNO	string	30
public	VendorWarrantyExpDate	FLDASTVENDORWARREXP	DateTime	N/A
public	Version	FLDASTVERSION	string	15
public	WarrantyLicenseExp	FLDASTWARREXPDATE	DateTime	N/A

Calendar Class

The CommitCRM.Calendar class derives from CommitCRM.Object and encapsulates the Calendar Fields. The following table lists all exposed CommitCRM.Calendar properties.

Calendar Properties Reference Table

Access modifier	Property	API Field Name	Return value	Field length
public	CalendarREC_ID	FLDEVTRECID	string	20
public	EventType	FLDEVTWRITETOID	int	N/A
public	EmployeeREC_ID	FLDEVTWORKERID	string	20
public	PrivateUser	FLDEVTPRIVATEID	string	20
public	AccountREC_ID	FLDEVTCARDID	string	20
public	ContactREC_ID	FLDEVTCONTACTID	string	20
public	DocumentREC_ID	FLDEVTDOCID	string	20
public	DoneIndication	FLDEVTDONE	bool	N/A
public	Date	FLDEVTEVENTDATE	DateTime	N/A
public	Description	FLDEVTFREETEXT	string	Unlimited
public	TimeStart	FLDEVTFROMTIME	string	N/A
public	TimeEnd	FLDEVTTOTIME	string	N/A
public	RelLinkREC_ID	FLDEVTLINKRECID	string	20
public	Field1	FLDEVTFAMILY	string	50
public	Field2	FLDEVTACTION	string	50
public	Field3	FLDEVTPLACE	string	40
public	Field4	FLDEVTPLACE1	string	30
public	Field5	FLDEVTPLACE2	string	30
public	CreatedByUser	FLDEVTCREATEUSERID	string	20
public	LastUpdateByUser	FLDEVTUPDATEUSER	string	20

Charge Class

The CommitCRM.Charge class derives from CommitCRM.Object and encapsulates the Charge Fields. The following table lists all exposed CommitCRM.Charge properties.

Charge Properties Reference Table

Access modifier	Property	API Field Name	Return value	Field length
public	ChargeREC_ID	FLDSLPRECID	string	20
public	ChargeSource	FLDSLPSOURCERECID	string	20
public	AccountREC_ID	FLDSLPCARDID	string	20
public	EmployeeREC_ID	FLDSLPWORKERID	string	20
public	ChargedItem	FLDSLPITEMID	string	20
public	ContractREC_ID	FLDSLPBCRECID	string	20
public	TicketREC_ID	FLDSLPTICKETID	string	20
public	[Date]	FLDSLPSLIPDATE	DateTime	N/A
public	Description	FLDSLPDESC	string	Unlimited
public	Units_Hours	FLDSLPQUANTITY	double	N/A
public	AdjustAmount	FLDSLPADJUSTAMOUNT	double	N/A
public	AdjustPercent	FLDSLPADJUSTPERCENT	double	N/A
public	FromTime	FLDSLPSTARTTIME	string	N/A
public	ToTime	FLDSLPENDTIME	string	N/A
public	Price_Rate	FLDSLPPRICE	double	N/A
public	Billable	FLDSLPBILLKIND	string	1
public	Billed	FLDSLPSTAGE	string	1
public	Field1	FLDSLPUSER1	string	25
public	CreateUser	FLDSLPCREATEUSER	string	20

Document Class

The CommitCRM.Document class derives from CommitCRM.Object and encapsulates the Document Fields. The following table lists all exposed CommitCRM.Document properties.

Document Properties Reference Table

Access modifier	Property	API Field Name	Return value	Field length
public	DocumentREC_ID	FLDDOCRECID	string	20
public	DocumentDate	FLDDOCDOCDATE	DateTime	N/A
public	Subject	FLDDOCDOCUMENTDESC	string	100
public	RelLinkREC_ID	FLDDOCLINKRECID	string	20
public	AccountREC_ID	FLDDOCCARDID	string	20
public	ContactREC_ID	FLDDOCCONTACTID	string	20
public	Field1	FLDDOCTRANSPORT	string	20
public	Field2	FLDDOCFOLDER	string	20
public	Field3	FLDDOCUMENTPLACE	string	20
public	FilePathAndName	FLDDOCDOCUMENTNAME	string	240
public	Category	FLDDOCTREEID	int	N/A
public	EmployeeREC_ID	FLDDOCWORKERID	string	20
public	CreatedByUser	FLDDOCCREATEUSER	string	20
public	LastUpdateByUser	FLDDOCUPDATEUSER	string	20

HistoryNote Class

The CommitCRM.HistoryNote class derives from CommitCRM.Object and encapsulates the History Note Fields. The following table lists all exposed CommitCRM.HistoryNote properties.

HistoryNote Properties Reference Table

Access modifier	Property	API Field Name	Return value	Field length
public	HistoryNoteREC_ID	FLDHISRECID	string	20
public	Date	FLDHISNOTEDATETIME	DateTime	N/A
public	Description	FLDHISDESCRIPTION	string	Unlimited
public	RelLinkREC_ID	FLDHISLINKRECID	string	20
public	Field	FLDHISUSER1	string	25
public	About	FLDHISKIND	string	15
public	EmployeeREC_ID	FLDHISWORKERID	string	20
public	AccountREC_ID	FLDHISCARDID	string	20
public	Contact	FLDHISCONTACTID	string	20
public	DocumentREC_ID	FLDHISDOCID	string	20
public	CreatedByUser	FLDHISCREATEUSER	string	20

Item Class

The CommitCRM.Item class derives from CommitCRM.Object and encapsulates the Item Fields. The following table lists all exposed CommitCRM.Item properties.

Item Properties Reference Table

Access modifier	Property	API Field Name	Return value	Field length
public	ItemREC_ID	FLDITMRECID	string	20
public	ItemGroup	FLDITMITEMTYPEGROUP	string	1
public	ItemCode	FLDITMITEMNO	string	30
public	ItemName	FLDITMNAME	string	60
public	PriceSource	FLDITMPRICESOURCE	string	1
public	PricePerHour_Unit	FLDITMUNITISHOUR	string	1
public	Price	FLDITMUNITPRICE	double	N/A
public	Cost	FLDITMSTANDARDCOST	double	N/A
public	Tax1	FLDITMTAXCODE1	string	3
public	Tax2	FLDITMTAXCODE2	string	3
public	Tax3	FLDITMTAXCODE3	string	3
public	DescriptionByName	FLDITMDESCBYNAME	string	1
public	Description	FLDITMDESC	string	Unlimited
public	Suspend	FLDITMSUSPENDED	string	1
public	Notes	FLDITMNOTES	string	Unlimited
public	Field1	FLDITMUSER1	string	25
public	CreateUser	FLDITMCREATEUSER	string	20

KnowledgeBaseArticle Class

The CommitCRM.KnowledgeBaseArticle class derives from CommitCRM.Object and encapsulates the Knowledge Base Article Fields. The following table lists all exposed CommitCRM.KnowledgeBaseArticle properties.

KnowledgeBaseArticle Properties Reference Table

Access modifier	Property	API Field Name	Return value	Field length
public	KnowledgeBaseArticleREC_ID	FLDKBARECID	string	20
public	DocumentDate	FLDKBACREATEDATE	DateTime	N/A
public	Title	FLDKBATITLE	string	250
public	Problem	FLDKBAPROBLEM	string	Unlimited
public	Solution	FLDKBASOLUTION	string	Unlimited
public	Status	FLDKBASTATUS	string	1
public	Category	FLDKBACATEGORY	string	100
public	[Public]	FLDKBAISPUBLIC	string	1
public	CreatedByUser	FLDKBACREATEUSER	string	20
public	LastUpdateByUser	FLDKBAUPDATEUSER	string	20

Opportunity Class

The CommitCRM.Opportunity class derives from CommitCRM.Object and encapsulates the Opportunity Fields. The following table lists all exposed CommitCRM.Opportunity properties.

Opportunity Properties Reference Table

Access modifier	Property	API Field Name	Return value	Field length
public	OpportunityREC_ID	FLDOPPRECID	string	20
public	OpportunityName	FLDOPPNAME	string	50
public	OpportunityID	FLDOPPUSERID	string	15
public	AccountREC_ID	FLDOPPCARDID	string	20
public	Source	FLDOPPSOURCE	string	30
public	CloseDate	FLDOPPCLOSEDATE	DateTime	N/A
public	Manager	FLDOPPWORKERID	string	20
public	OpenDate	FLDOPPOPENDATE	DateTime	N/A
public	CloseByDate	FLDOPPESTDATE	DateTime	N/A
public	Amount	FLDOPPAMOUNT	double	N/A
public	Probability	FLDOPPPROBABILITY	double	N/A
public	Stage	FLDOPPSTAGE	string	30
public	Status	FLDOPPSTATUS	int	N/A
public	ClosingAmount	FLDOPPCLOSEAMOUNT	double	N/A
public	Description	FLDOPPDESCRIPTION	string	Unlimited
public	OpportunityType	FLDOPPKIND	string	30
public	OpportunityReason	FLDOPPREASON	string	30
public	Note	FLDOPPNOTES	string	Unlimited
public	Territory	FLDOPPREGION	string	30
public	Field1	FLDOPPUSER1	string	30
public	Field2	FLDOPPUSER2	string	30
public	Field3	FLDOPPUSER3	string	30
public	CreatedByUser	FLDOPPCREATEUSER	string	20
public	LastUpdateByUser	FLDOPPUPDATEUSER	string	20

Config Class

CommitCRM.Config class is used to pass the global configuration settings to the CommitCRM.Application Initialize method.

Property	Type	Required	Description
AppName	string	Yes	Maximum 15 chars, string that best identifies your application.
CommitDllFolder	string	Yes	Exact path to the folder where CommitCRM API DLLs are located (CmtDbEng.dll and CmtDbQry.dll, usually "C:\\Commit\\ThirdParty\\UserDev").
CommitDbFolder	String	Yes	Exact path to the folder where CommitCRM database is located (usually "C:\\Commit\\db").
InitCommitApiDll	Boolean	No	Initializes the CmtDbEng.dll file, which is required for proper functioning of all update functions. true by default (recommended setting). Set it to false only if you know what you are doing.
InitCommitQryDll	bool	No	Initializes the CmtDbQry.dll file which is required for proper functioning of all search/query functions. true by default (recommended setting). Set it to false only if you know what you are doing.
Params	List<string,string>	No	Not used, reserved for future use
RaiseExceptionIfDatabaseFieldTruncated	bool	No	Specifies whether truncation of a field value will raise an exception. All string properties/fields have length limitations and if you overwrite them, the extra chars will be removed. By default this setting is False. Set it to True if you want truncation to raise an exception.

Application Class

The CommitCRM.Application class implements a Singleton pattern that hold all global defined application settings and is used for easy access to these settings. Once the main CommitCRM.Application object is initialized, you can refer to this instance by writing: CommitCRM.Application.instance().

Table below lists the CommitCRM.Application properties.

Property	Type	Description
config	Config	Access to the CommitCRM.Config object passed in CommitCRM.Application.Initialize method.
CmtDateFormat	String	Global CommitCRM date format (as dd/mm/yyyy or mm/dd/yyyy). You'll need to refer to this setting if you are directly manipulating DateTime field (using SetFieldValue method).
CmtDateSeparator	String	Separator between the date ranges, usually '/', '-' or '.'.
CmtTimeFormat	String	Global CommitCRM time format.
CmtIsTimeFormatAMPMInUse	Boolean	12 hour or 24 hour time format.

Table below list the CommitCRM.Application methods.

Access modifier	Return value	Method	Arguments	Description
public static	Application	instance	()	Method that returns the singleton object. Use it to access all CommitCRM.Application properties/methods.
public static	void	Initialize	(Config c)	Method that initializes the internal CommitCRM API DLLs. Must be the first call before using any other CommitCRM library calls.
public static	void	Terminate	()	Terminates all CommitCRM internal resources. You should call this method before exit from your application.