KB: Office365 Outlook Patch: Difference between revisions
(Created page with '=Description= When trying to send Email from CommitCRM using Outlook you get the following error: '''Could not retrieve Imessage: Interface not supported. Error code: -2147418…') |
No edit summary |
||
| Line 16: | Line 16: | ||
In all other cases (32 bit Outlook 2013 on a 32 bit OS or 64 bit Outlook on a 64 bit OS) double click | In all other cases (32 bit Outlook 2013 on a 32 bit OS or 64 bit Outlook on a 64 bit OS) double click | ||
Outlook2013_C2R.reg | Outlook2013_C2R.reg | ||
---- | |||
[[Category:KB|Outlook]] | |||
Revision as of 09:33, 3 September 2013
Description
When trying to send Email from CommitCRM using Outlook you get the following error:
Could not retrieve Imessage: Interface not supported. Error code: -214741813
Resolution
The 'Interface Not Supported' error usually comes from a broken Office installation and repairing Office fixes it as it installs the Outlook integration components again.
In addition, in case using the Office 365 (cloud) version of Outlook then there's a patch offered by Microsoft that should help. If this is the case - Please carefully extract all files included in this file and then -
If you are using a 32 bit version of Outlook 2013 on a 64 bit OS double click - Outlook2013_C2R_32_on_64.reg
In all other cases (32 bit Outlook 2013 on a 32 bit OS or 64 bit Outlook on a 64 bit OS) double click Outlook2013_C2R.reg