Account Structured Note: Difference between revisions

From RangerMSP Wiki - PSA software for MSPs and IT services providers
Jump to navigation Jump to search
No edit summary
Line 59: Line 59:
===Create Template===
===Create Template===


Creating templates can be done from the following places:
# From the Settings menu > Accounts > Structured Note Templates > New.<br/><br/>
# While adding a new section to an Account, click Save As Template.<br/><br/>
<structured-note-template-new.png>
In the New Template window:
# Enter the template name.<br/><br/>
# Edit the Label and choose the data type for the first entry.<br/><br/>
# Click Add Data Entry to enter additional entries. It is also possible to add a bunch of entries from an existing template using the Add Entries From Template option.<br/><br/>
# Use the Up/Down arrows to determine the order of the entries in the template.<br/><br/>
Alternatively you can save an existing Structured Note section as a Template by clicking Save as Template on the Edit popup.<br/><br/>
<structured-note-template.png>




Line 66: Line 81:


===Using Templates===
===Using Templates===


==Searching Within Structured Note==
==Searching Within Structured Note==

Revision as of 13:39, 20 August 2014

Introduction

A Structured Note is basically a way to easily store custom data. You can create a Structured Note containing any data you want in whatever data entry sections you need, and you can save it as a template to reuse again and again. You can even have multiple Structured Note sections applied to each Account.

Using the Account Structured Note

Add New Section

To add a structured note for an Account:

  1. Select the Account from the list in the Accounts window.

  2. Go to the Structured Note tab.

  3. Click Add Structured Note Section.

  4. In the popup you can add a section header, new field entries (manually or from a template) and edit the values.


Add Entries

Adding new entries to a section is done from the Structured Note Section window. Note: To add from a template, click the arrow near the menu option and choose the template you want to use. To add new entries, click Add New Data Entries, or Switch to Setup Mode.

Each data entry can be of type:

  • Text
  • Memo (Multi-line Text)
  • Values Selection List


Text - The Text field contains text in a single line.

Memo - To enter multiple lines text, use the Memo field. This allows you to enter any length of data and cut it into lines.

Values List - The Values Selection List allows you to use any existing values list from CommitCRM, or add a new list of values for your convenience. The list values can be edited at any time by selecting [Edit List...] from the list pull-down menu.


Change Sections Order

To change sections order:

  1. Click the arrows at the Account's Preview tab or Structured Note tab.

  2. Save the Asset to apply changes made to the Structured Note.


Remove Section

To remove a section from the Structured Note:

  1. Click Edit to enter the Structured Note Section Window.

  2. Click Delete.

  3. Save the Account to apply changes made to the Structured Note.


Structured Note Templates

Structured Note Templates allow you to define a set of predefined entries, with labels and values, which can be easily added as a section to the Account.


Create Template

Creating templates can be done from the following places:

  1. From the Settings menu > Accounts > Structured Note Templates > New.

  2. While adding a new section to an Account, click Save As Template.

<structured-note-template-new.png>

In the New Template window:

  1. Enter the template name.

  2. Edit the Label and choose the data type for the first entry.

  3. Click Add Data Entry to enter additional entries. It is also possible to add a bunch of entries from an existing template using the Add Entries From Template option.

  4. Use the Up/Down arrows to determine the order of the entries in the template.

Alternatively you can save an existing Structured Note section as a Template by clicking Save as Template on the Edit popup.

<structured-note-template.png>


Edit Template

Delete Template

Using Templates

Searching Within Structured Note

Web Interface

Structured Note in Secondary Contacts