Videos

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Getting Started

• Getting Started Tutorial - Recommended! (15 min.)

Installation Guides

• Web Interface Installation (6 min.)
• Email Connector Installation (12 min.)
• Alerts Server Installation (8 min.)

Contracts & Billing

• Contracts Introduction (4 min.)
• Global Contracts (6 min.)
• Block Of Time Contracts (7 min.)
• Block Of Money Contracts (6 min.)
• Block Of Tickets Contracts (5 min.)
• Contract Status and Billing (7 min.)
• Renewing Recurring Contracts (4 min.)

Additional Tutorials

• Web Interface For Employees (6 min.)
• Managing Activity Templates (7 min.)
• Report Designer Tutorial (7 min.)

Other Videos

• Manage Accounts: Your IT service business Customers, Contacts and Leads

See how to add a new Account in Commit™ (33 sec.)

• Manage IT Service Contracts: Block of Time, Block of Money, Block of Tickets, Date Range etc.

See how to create a new Contract for an Account (1 min, 16 sec.)

• Manage Tickets and increase control over all the open issues, incidents and problems.

See how to create a new Ticket in Commit™ (45 sec.) See how to add Charges to an open Ticket in Commit™ (42 sec.)

• Increase Productivity by Dispatching the right technician to the right call and by measuring the technician's productivity.

See how to dispatch an open service ticket to a technician (44 sec.)

• Organize Your Price List for products and services.

See how to create a new item in Commit™ (41 sec.)

• Increase Revenues by Easily Entering Charges for labor services, expenses, products and parts.

See how to create a new Charge in Commit™ (25 sec.) See how to add charges to a service Ticket (42 sec.)

• Eliminate paperwork! Easily Manage All Documents including MS-Word®, MS-Excel®, presentations, emails, scanned documents etc.

See how to import existing documents folders and link them to your accounts (45 sec.)