KB: Using the software with a VPN
Introduction
Using VPN mode will give you full access to all CommitCRM features remotely. When working remotely via VPN, the SQL database add-on (CSD) is required – you can find more details on the SQL version here.
Instructions
To configure a PC to connect over VPN:
- Copy all files from folder <server>\CommitCRM\Client folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\CommitCRM may be best here.
- In the same local folder create a new file text called CommitCRM.ini
- Edit this file and add the following tokens:
- [database]
- path=path-to-your-office-server\CommitCRM\DB\
- Save and then run the local copy of CommitCRM.exe file (found under C:\CommitCRM\... or the folder you created).
- Select the ‘VPN’ option when logging into CommitCRM – this check-box will be displayed just below the user credentials fields in the login Window.
In case you get error 6420 then you should configure an ADS.ini file and store it under C:\CommitCRM (you can learn more about it here).