Email Connector

The Commit Email Connector module allows you to process incoming emails and perform appropriate actions (like creating new Tickets). It also allows you to parse and analyze XML formatted emails that contain new Tickets, Accounts, Assets or other Commit record information.

The Commit Email Connector module automatically generates new Tickets from emails sent by clients to a defined public email address. It also provides a full API to Commit using XML formatted email messages.

commit_email_connector_flow

[File:Commit_email_connector_flow.gif|200px|thumb|right|alt text]]