KB: Using the software with a VPN

Introduction

Using VPN mode will give you full access to all CommitCRM features remotely.

When working remotely via VPN, the SQL database add-on (CSD) is required.

Instructions

To configure a PC to connect over VPN:

1. Copy all files from folder <server>\CommitCRM\Client into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\CommitCRM may be best here.
2. In the same local folder create a new file text called CommitCRM.ini
3. Edit this file and add the following tokens:

   [database]

   path=path-to-your-office-server\CommitCRM\DB\

4. Save and then run the local copy of CommitCRM.exe file (found under C:\CommitCRM\... or the local folder you created).
5. Select the ‘VPN’ option when logging into CommitCRM – this check-box will be displayed just below the user credentials fields in the login Window.

In case you get error 6420 then you should configure an ADS.ini file and store it under C:\CommitCRM (you can learn more about it here).