Install Server Service

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If you already use the Email Connector or Alerts Server or Report Scheduler then you can skip this section as the CommitCRM Server service is already installed and there is nothing more you need to do.

Install Service

This part of the installation should be performed on the server itself.


Automatic installation       (requires CommitCRM 14 and up)

Log in to to your Server with a Window's Administrator account and run the installer from:

<Installation_DIR>\CommitCRM\Utils\Install\InstallServerSideWindowsServices.exe

OR   -  

Manual installation

  1. Open a command prompt window: Right-click the command prompt icon and and choose 'Run As Administrator'.

  2. Type the following command:

    <Installation_DIR>\CommitCRM\Server\CommitServer.exe -install

    Note: The <Installation_Dir> must refer to a LOCAL server path (e.g. c:\ or D:\Software, etc.) and NOT to a shared network name/path.
  3. Wait for a success message to appear, indicating the service was installed successfully.
  4. Open the Windows Services Management windows from Control Panel > Administration Tools > Services.
  5. Verify that a Windows service called CommitCRM Server is now displayed in the services list.
  6. If the service is not there, make sure again that you are running the command prompt Window using 'Run as Administrator' and try again.

Running CommitCRM Server Service

  1. Open the Windows Services Management windows from Control Panel > Administration Tools > Services.

  2. Locate the CommitCRM Server service and start the service (right-click > Start).

  3. Make sure that it is set to start automatically with a 'Delayed Start' (Startup type > Automatic Delayed Start) each time the server is restarted.


Uninstall Service

To Uninstall CommitCRM Server service:

  1. Open the Windows Services Management windows from Control Panel > Administration Tools > Services.
  2. Stop the CommitCRM Server service.
  3. Open a command prompt window: Right-click the command prompt icon and and choose 'Run As Administrator'.
  4. Type the following command: 
<Installation_DIR>\CommitCRM\Server\CommitServer.exe -uninstall
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