Printing notes

[Justin]

I'm creating a custom form for Tickets and I applied the "Tickets - Notes" tag to a field and when testing the form, nothing prints out. I tried populating any notes field I can find in the Ticket and Accounts modules, but when using my custom form to printout Notes, nothing is a showing. The built in forms do not printout notes from anyone I've seen. Is there a tag I can use to help me printout notes on my form? Please help.

[Support Team]

Re: Printing notes

Hi Justin,

Thanks for posting this.

Please use the DBMemo Component, to place the Ticket - Notes field in your report (rather than using DBText). For long text fields the DbMemo field should be used.

Hope this helps.

Reno Breen

[Justin]

Re: Printing notes

Thanks Reno! That worked. I'm actually using the Trial version. Will I be able to save my custom form if I decide to purhcase the software?