Moving Servers

[Gregg.Endicott]

We are migrating from SBS 2003 server to an SBS 2011 server. Before doing so we cloned our current SBS 2003 server and installed the SBS 2011 on our new server just for test purposes before we do it to our production server. I had no issues reinstalling CommitCRM and restoring all our data, however, the original ticket documents were stored on a network share \\server-name\CRM-Docs. Due to the migration process, I must have the current server and the new server on the same network at the same time to import users, the domain and the active directory and therefore cannot use the same server name for the new server. Why look at a document in CommitCRM any of the historical data is pointing to the old server. Is there any way to make a global command in CommitCRM that will rename original source location for these files? For example, below is how the source appears in CommitCRM on the new server for one of our tickets.
\\old-server\CRM-Docs\Ticket-0500-1167-2010-17-09-14-34-JWWDD.eml
Ideally it would be great if we could change them all to with a simple command to look like the following.
\\new-server\CRM-Docs\Ticket-0500-1167-2010-17-09-14-34-JWWDD.eml
I'm hoping someone else has done a similar move and has a simple fix.

Thanks

[Support Team]

Re: Moving Servers

Thank you for asking.

Actually we have this utility already :-)

Please send us a direct email and we will send it to you.

Have a great weekend!

[AN-Tech]

Re: Moving Servers

And on that note, is there anyone using or has tried using CommitCRM on SBS 2011? I'd be interested in knowing if there have been any issues.

Thanks

[sudogreg]

Re: Moving Servers

sbs 2011 is built on 2008 r2, so theoretically it should work without issue, but i am also curious to see how well it works with the changes MS has made.

[Gregg.Endicott]

Re: Moving Servers

A utility for doing this would be great. my email addesss is <removed>. it weird I just checked my profile and my email address is there. I just updated it.... maybe that will make my email address visable.

thanks

[Support Team]

Re: Moving Servers

Hi Gregg,

I've just sent you the information by email.

Thanks,
Sheli

[emedina]

Re: Moving Servers

Can I get the utility in question that is being used here? We too have moved our servers to new equipment. I would like to change over.

Thanks,

Eladio

[Support Team]

Re: Moving Servers

Sure! Please send us a direct email and we will send it to you.

[emedina]

Re: Moving Servers

Could I get that utility again. We again moved to another server.

[Support Team]

Re: Moving Servers

Sure, the utility and the instructions can be found here.

Important: take a database backup prior to running the utility.

Hope this helps.