I have created a custom report based on the Charges-Account Charges reports. All I have done is add the Charges - Ticket Resolution Description field to the report. The field does display, but it seems to cut off after a certain number of characters and doesn't display the full contents of the Ticket Resolution field. I have the section set to dynamic height and I enabled word wrap on the field. it seems to work fine until you reach a certain point and then it's just cut off. Any ideas?
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Custom Report - Ticket Resolution Field only displays X characters
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Albracco
- 12
Custom Report - Ticket Resolution Field only displays X characters
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Albracco
- 12
Re: Custom Report - Ticket Resolution Field only displays X characters
Never mind - I figured out I have to add the field as a DBmemo field type...
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mcbsys
- 74
Re: Custom Report - Ticket Resolution Field only displays X characters
I had the same issue today. See further explanation here.
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