Email connector in use

[computersolutions]

I am getting commitcrm email connector is in use when emailing from tickets but if i email from quotes it emails with no trouble.
Also it emails to our support not the clients email address.
thanks

[Support Team]

Re: Email connector in use

It should emails To your support when the email connector is in use and the Quote is related to a ticket, then the email connector distributes it to the recipients at the customer site.