How to attach files to Ticket?

[Support Team]

RangerMSP User Question*

How can I attach screenshots or emails to a Ticket?

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Re: How to attach files to Ticket?

Answer


To attach a file to a Ticket you can just go to the Docs tab for the Ticket and click Attach at the bottom and then select the relevant file. To attach an email, just drag it from Outlook and drop into RangerMSP.

Read more about working with Documents in RangerMSP on our wiki here.