Filter on Custom field

[Support Team]

RangerMSP User Question*

I’ve added a custom field to a ticket report. I need to filter the report based on that custom field. How can I do that?
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* Question received by email and shared here for the benefit of our users.

[Support Team]

Re: Filter on Custom field

Answer

In order to filter report by custom field, when generating the report click Expand button > select By Subject tab > select your custom subject from the Subject drop down list > select the custom field from Fields list.