Show totals for not-billable charges in reports

[Support Team]

RangerMSP User Question*

I generate the report Detailed Account Charges by Contracts and Tickets and the total column for not-billable charges is zeros. Is there a way to show the totals for such charges?

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Re: Show totals for not-billable charges in reports

Answer

Yes, it is easy to also see totals for not-billable Charges - for this you need to select the checkbox Include Not-Billable Charges in the summary when generating the report or set this option to be the default using the following Window Tools > Options > Charges tab