RangerMSP User Question*
Is there a way on RangerMSP where we can setup or change a template for logged tickets. At the moment it shows as follows:
We would like the ticket to have the description of the ticket, so that the client can see what they have logged.
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* Question received by email and shared here for the benefit of our users.
Is there a way on RangerMSP where we can setup or change a template for logged tickets. At the moment it shows as follows:
A new Service Ticket has been created for your account.
Your Service Ticket tracking number: 0500-2744
Your Service Ticket tracking number: 0500-2744
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* Question received by email and shared here for the benefit of our users.
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