How do i adjust the system so that [Full for customer web users] can see the license tab(s)?
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Full for customer web users cant see license tab
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nattivillin
- 1146
Full for customer web users cant see license tab
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Support Team
- 7558
Re: Full for customer web users cant see license tab
Customers do not have direct access to license keys and codes regardless of the privilege they have, access to these (as well as to other areas) is for technicians only. I can see why in some cases someone will want that and we will consider it. Thanks!
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nattivillin
- 1146
Re: Full for customer web users cant see license tab
That was not always the case. You must have changed this at some point.
Customers were able to go in and and view the licensees, keys, etc. After all it is THERE KEY, we only have a copy. We don't own it.
Why would you make it so that the owner of the company cant see his own licenses?
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Support Team
- 7558
Re: Full for customer web users cant see license tab
Yes, they definitely own the licenses (well, in most cases), but anyhow these are sensitive details and the customer cannot access them.
Having said that - we've just emailed you an hack that enables it for your customers.
Hope this helps!
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nattivillin
- 1146
Re: Full for customer web users cant see license tab
Thanks for that. Now that the tab is available, we we control it with permissions?
We only want top "C Level" people at a company to see licenses.
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Support Team
- 7558
Re: Full for customer web users cant see license tab
Nope, it affects all users. There is no way around that.
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nattivillin
- 1146
Re: Full for customer web users cant see license tab
Then we cant use it. Cant give licenses out to everyone.
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Support Team
- 7558
Re: Full for customer web users cant see license tab
This is exactly how it was in the past, like you mentioned, and we enabled it back to you. In case this does not fit your requirements simply remove that customized file. We'll take a note on this. Thanks.
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nattivillin
- 1146
Re: Full for customer web users cant see license tab
Thanks for the file. We didn't enable the change yet so we don't have to undo it.
Please add it as a real feature with permissions. Might not bad a bad idea to have other tabs controlled by permissions as well.
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