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    Recurring Charges in contract

    Just upgraded to v20, and still trying to fully understand when and how to properly use the recurring charges, which is very useful addition, btw.

    So, my question is - can we add recurring charges to a contract?

    For example: I set a new MSP contract in CommitCRM that has renewal date a year from now. Then add all agreed charges as monthly recurring.
    That way, we don't have a new "contract" every month.
    Since our clients sign an MSP contract that lasts 1/2/3yrs, or more, with monthly billing (adjusted by # of seats/computers/etc), that would be the closest implementation of actual contract.
    Re: Recurring Charges in contract

    Thanks for your input. Great that you find recurring Charges to be useful!

    Well, yes, this is an option, you can configure a Recurring Charge and link it to Contact and it'll add a new Charge under the very same contract each month.

    This may work well with non-block contracts (renewing a block contract for another month reinitialize it).

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      Re: Recurring Charges in contract

      Thanks, this is helpful.

      Now, just one more question - when setting Reccurence for Charge Template, how to select the last day in a month?
      Currently, for "Monthly - day in month" we can pick a number, 1-31, so not sure what happens if I set it at 31st day of the month. Is Charge still going to be generated on months with 30 or 28/29 days?

      Comment

        Re: Recurring Charges in contract

        Good question! Day 31 is considered 'end of month' and the system will treat it as such.

        Hope this helps.

        Comment

          Re: Recurring Charges in contract

          I like the recurring charge feature. We have multiple customer service contracts that will be expired in every 2 or 3 years. How can I configure CommitCRM in such condition?

          Comment

            Re: Recurring Charges in contract

            Thank you for posting this. You can link a recurring Charge template to a Contract series, instead of a specific Contract. This way, the recurring Charge will be created under the then-latest Contract in the series.

            Hope this helps.

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