Completed Tickets with Unbilled Charges

[Randall_Jones]

Hi - looking to create a report to list Completed Tickets, ranged by time, ranged by employee that have unbilled charges. But i cannot see how to do this.

How do you approach this reporting to ensure i do invoice all charges on completed jobs?

THanks.

[Support Team]

Re: Completed Tickets with Unbilled Charges

Thank you for posting this.

The easiest way is probably using the 'Show Unbilled Tickets' link in the Tickets window and then filter the list to show only completed Tickets:



You can also generate one of the Charges reports, e.g. 'Charges Reports by Ticket', apply the filter to include billable not-billed Charges and also use the Advanced Filter to filter the report by Ticket details:



Hope this helps.