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How to handle different prices/rates for different customers

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    How to handle different prices/rates for different customers

    RangerMSP Tip:

    Starting with version 4.4, you can define custom pricing per Account/Contract. You can now set unique employee rates and Item prices for specific Accounts or Contracts which will be used automatically.

    Some of the features of Custom Pricing:

    * Define different rates for the same customer depending on the service Contract in use

    *Automatically uses the Custom Pricing for every Charge logged for a specific Account or Contract so you never have to look at agreement terms again.

    * Save time by defining global adjustments for employee rates or item prices. For example, you can set a global 10% discount for a customer, and this discount will always be automatically applied to any Items or charges for this customer. You can also set a global fixed hourly rate for all work for specific customers, regardless of which employee does the work and what their standard hourly rate is.

    * Define charge or price exceptions for specific employees or Items that will be used only when charging for them.

    You can define the custom pricing in the Account's or Contract's Custom Pricing tab.

    Enjoy!

    The RangerMSP Support Team
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