Why don't I see the report header changes I have made in the report designer?

[Product FAQ]

I changed the report header using the Options window, but when I preview a report the new header is not there, What should I do?

[Support Team]

Re: Why don't I see the report header changes I have made in the report designer?

In order to increase report generation performance RangerMSP loads report headers once per login. You should log out from RangerMSP and log in again for the header changes to take effect.

[Gordon]

Re: Why don't I see the report header changes I have made in the report designer?

I too did this (Changed the report header) and have exited CCRM but the header is still not showing?

[Gordon]

Re: Why don't I see the report header changes I have made in the report designer?

Interestingly I just found that I also changed the units from Inches to MM and this is why my header disappeared. I changed the units back to inches and the report header now prints.